Tesco Invests $45 Million With CA Technologies to Manage IT Across Entire Tesco Group and Enhance Customer Experience
CA Technologies Solutions Will Manage and Monitor Tesco Group's Global IT Infrastructure, Including Tesco Dotcom, Tesco Bank and Tesco Mobile
ISLANDIA, N.Y. and DITTON PARK, U.K., Aug. 30, 2011 /PRNewswire/ -- CA Technologies (NASDAQ: CA) today announced that it has been chosen by Tesco to manage and monitor its global IT infrastructure across the entire Tesco Group, including Tesco Bank, Tesco DotCom and Tesco Mobile.
The $45 million deal sees a number of CA Technologies solutions being implemented to give Tesco visibility into the health and performance of its IT supply chain, including mainframe, desktop computers, servers, networks, credit card transactions, suppliers and supply orders. The investment will help Tesco to take action before any IT problems evolve and affect services to customers.
With 472,000 staff working in over 5,000 stores across 14 countries, monitoring Tesco's IT infrastructure is both time-consuming and complex. Having previously used a number of different solutions from a range of vendors, Tesco selected CA Technologies IT management solutions to consolidate its IT infrastructure, while providing customers a consistently good service experience. Solutions deployed include CA Service Operations Insight (formerly CA Spectrum Service Assurance), CA SYSVIEW(R) Performance Management and CA Process Automation.
Mike McNamara, Chief Information Officer, Tesco commented on the investment, "Our systems infrastructure needs to work for our IT team in order to do their job for our customers, our colleagues and our suppliers. We rely on CA Technologies software to tame a very big, distributed, heterogeneous infrastructure. We are very pleased to extend our long-standing relationship with CA Technologies into a third decade."
Colin Bannister, CTO and vice president of Technical Sales for UK and Ireland, CA Technologies said, "We have been a strategic IT partner to Tesco for the past 20 years and are delighted to further develop our relationship with this new investment. The longevity of this partnership demonstrates that our solutions have a proven track record of successfully solving Tesco's IT infrastructure problems, helping the brand to do more with less, become more agile, enhance customer satisfaction and ultimately create a more profitable business."
Tesco also uses CA ecoSoftware to help increase the efficiency, speed and accuracy of its carbon accounting process, enabling the company to more effectively track progress in pursuit of its ambitious carbon reduction goals. With the CA Technologies solution, Tesco can monitor its global footprint across a range of activities including IT, stores, refrigeration, distribution, waste and sourcing, using reports to help assess and lower this on an annual basis.
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About CA Technologies
CA Technologies (NASDAQ: CA) is an IT management software and solutions company with expertise across all IT environments – from mainframe and distributed, to virtual and cloud. CA Technologies manages and secures IT environments and enables customers to deliver more flexible IT services. CA Technologies innovative products and services provide the insight and control essential for IT organisations to power business agility. The majority of the Global Fortune 500 relies on CA Technologies to manage evolving IT ecosystems. For additional information, visit CA Technologies at www.ca.com/.
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