Texas Health Care Association Members Receive National Honors for Exemplary Nursing Home Customer, Workforce Satisfaction

Jun 03, 2010, 11:32 ET from Texas Health Care Association

AUSTIN, Texas, June 3 /PRNewswire-USNewswire/ -- Twenty-five Texas Health Care Association (THCA) members have received My InnerView's Excellence in Action award, a national honor recognizing superior customer and workforce satisfaction in nursing homes. Over 5,000 nursing homes in the country participated in a 2009 satisfaction survey. The award, which is presented annually, recognizes those providers that performed in the top ten percent of nursing homes.

"This year's award recipients deserve to be recognized and applauded for their dedication to workforce satisfaction," said Neil Gulsvig, President, My InnerView. "This annual award underscores the difference they make and serves to honor the valuable work that they do."

My InnerView, the applied research and quality-improvement solutions provider that presents the annual award, supports leaders across the entire senior care profession with tools to measure, benchmark and improve performance. This year's award for superior customer and workforce satisfaction was presented to select My InnerView customers who completed a customer and workforce satisfaction survey in 2009, had a minimum 30 percent response rate and scored in the top ten percent of qualifying facilities on the questions "What is your recommendation of this facility to others?" and "What is your recommendation of this facility as a place to work?" in terms of the percentage of respondents rating the facility as "excellent."  

This year's THCA Excellence in Action award winners are:

Green Oaks Nursing and Rehabilitation Center (Arlington)

Hillview Manor (Bangs)

Live Oak Nursing Center (George West)

Oakwood Manor Nursing Home (Vidor)

Silsbee Convalescent Center (Silsbee)

TRISUN Care Center (Coastal Palms, Portland)

TRISUN Care Center (Meadow Creek, San Angelo)

Clyde W. Cosper TSVH (Bonham)

Country Care Manor (LaVernia)

Cross Timbers Rehabilitation and Healthcare Center (Flower Mound)

Del Rio Nursing and Rehabilitation Center (Del Rio)

Frank M. Tejeda TSVH (Floresville)

Golden Years Nursing and Rehabilitation Center (Marlin)

Greenview Manor (Waco)

Kountze Nursing Center (Kountze)

Lone Star Comprehensive Adult Care (Grapevine)

Retama Manor Nursing Center (Laredo South, Laredo)

Retama Manor Nursing Center (Rio Grande City)

Retama Manor Nursing Center (Weslaco)

River Oaks Health and Rehab (Fort Worth)

TRISUN Care Center (Corpus Christi)

TRISUN Care Center (Wurzbach, San Antonio)

Truman W. Smith (Gladewater)

Upshur Manor Nursing Center (Gilmer)

Woodridge Nursing and Rehabilitation Grapevine (Grapevine)

"It comes as no surprise that these facilities are receiving national recognition for their excellent satisfaction among residents and staff, said Tim Graves, President of THCA. "THCA and our members are dedicated to providing highest quality, dependable care for all Texas seniors, and these awards are just one illustration of that dedication. We applaud this year's winners and commend their provision of outstanding skilled nursing care services in our state day in and day out."

Founded in 1950, the Texas Health Care Association (THCA) is the largest long term care association in Texas. THCA represents a broad spectrum of long term care providers and professionals offering long term, rehabilitative and specialized health care services. Member facilities, owned by both for-profit and non-profit entities, include nursing facilities, specialized rehabilitation facilities, and assisted living facilities. For more information, visit www.txhca.org.

SOURCE Texas Health Care Association