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The best HR Management Suites, based on reviews from HR professionals

Halogen TalentSpace and Ultipro score highest in customer satisfaction in latest software rankings on G2 Crowd


News provided by

G2 Crowd

Jul 01, 2014, 03:29 ET

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CHICAGO, July 1, 2014 /PRNewswire/ -- Based on more than 325 reviews from HR professionals, the inaugural GridSM for HR Management Suite software, announced today by business software review site G2 Crowd, ranks 11 products to help HR software buyers in their selections. The GridSM, G2 Crowd's software recommendation engine, factors in customer satisfaction reported by users and vendor market presence determined from social and public data to rank products.

Photo - http://photos.prnewswire.com/prnh/20140701/123737

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HR Management Grid (PRNewsFoto/G2 Crowd)
HR Management Grid (PRNewsFoto/G2 Crowd)

HR Management Suites are software products with functionality in at least two of the main HR software categories: Recruiting, Performance Management, Core HR, and Training and eLearning. To meet their requirements, companies might elect to purchase an entire HR Management Suite to use for all of its functionality, or purchase only some of the suite modules.

The categories are:

  • Recruiting software facilitates the sourcing, hiring, and onboarding of new employees.
  • Performance management software aligns an organization's goals, sets company performance standards, and measures employee progress in pursuit of these goals.
  • Core HR software allows the creation of a company organizational structure including details such as descriptions, requirements, and salaries for each position.
  • Training and eLearning software facilitates employee training.

To qualify as a Leader, a product must receive a high customer satisfaction score and have substantial market presence. While Halogen TalentSpace and Ultipro earned the highest customer satisfaction scores, only Ultipro was named a Leader in the space, along with SuccessFactors, Workday and PeopleSoft. High Performers are SilkRoad, Cornerstone OnDemand and Halogen TalentSpace, which earned high customer satisfaction scores with a smaller market presence.

As part of the review process, HR professionals reported their satisfaction with the ease of use, quality of support, and other facets of the product they use, as well as HR-specific features. Overall, reviewers reported a 70% average rate of likelihood to recommend the product they use.

Some highlights from the HR Management Suite reviews on G2 Crowd:

"UltiPro's [benefits include the following]: limiting the need for IT resources post implementation; standardized employee details, history and job data, [and an] easy user interface on many areas of the system. [It] manages tax regulations for payroll, which is a big deal for us as we have 110+ locations across the US."
-Mike Bochantin, Business Systems Analyst at Sur La Table

"Workday is built for technology of the 21st century. For example, [it builds] software for the mobile platform and [retrofits it to desktop] computers. [Its] UI is fairly intuitive, [and it] is easy to turn on new modules fairly quickly. It is easy for an HR organization to maintain this software without relying on IT resources, [which] is helpful since most organizations have an ever shrinking IT budget."
-Indira Griffith, HRIS Manager at Silicon Valley Bank

Of the 33 HR Management Suites listed on G2 Crowd, the 11 ranked products each received 10 or more ratings and reviews to qualify for inclusion on the GridSM. Satisfaction rankings are generated from the user reviews, and market presence is calculated from vendor size, market share, and social impact. Based on a combination of these scores, each software solution is categorized as a Leader, High Performer, Contender, or Niche.

Premium research access can be purchased on the site for $599 and offers the original data for filtering and weighting, as well as individual profiles of each software platform with the most helpful positive and negative HR management suite software reviews, detailed company information, user satisfaction ratings, feature scores and customer metrics. Future refreshes of the GridSM will provide updated rankings based on the latest reviews and social data.

See the new GridSM for HR Management Suite software and subscribe to the premium research here.

About G2 Crowd, Inc.

G2 Crowd is business software reviews and ratings to drive better purchasing decisions. Technology buyers, investors, and analysts use the site to compare and select the best software based on peer reviews and synthesized social data. Co-founded by the founder and former executives from SaaS leader BigMachines and backed by $4 million in capital, G2 Crowd aims to bring authenticity and transparency to business technology research. For more information, go to www.g2crowd.com.

SOURCE G2 Crowd

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