WALTHAM, Mass., Feb. 16, 2017 /PRNewswire/ -- The Bowdoin Group announced today they have once again been awarded Inavero's Best of Staffing® Client and Talent Awards for providing superior service to their clients and job candidates. Inavero uses the Net Promoter Survey (NPS) to measure customer satisfaction and The Bowdoin Group received scores of 9 or 10 out of 10 from 60% of their clients, significantly higher than the industry's average of only four percent (4%).
Inavero's Best of Staffing winners have proven to be industry leaders in service quality based entirely on the ratings given to them by their clients and the candidates they've helped find jobs. With client and talent satisfaction scores significantly higher than the industry average, award winners make up less than two percent of all recruiting firms in the U.S. and Canada who earned the Best of Staffing Award for service excellence.
"We are honored to be recognized for the fourth consecutive year. The feedback we receive from our clients and candidates is indispensable, and knowing our mission to 'change the way people think about recruiting' is making an impact with the people we serve is a rewarding," said The Bowdoin Group's Founder and CEO, David Melville. "We serve the innovation economy by fostering long term relationships with our clients, becoming an essential asset for their executive teams as they navigate dynamic phases of growth."
"Recruiting firms are giving top companies a competitive advantage as they search for talent in North America," said Inavero's CEO Eric Gregg. "The 2017 Best of Staffing winners have achieved exceptionally high levels of satisfaction and I'm proud to feature them on BestofStaffing.com."
About The Bowdoin Group
The Bowdoin Group is a leading search firm, delivering custom recruitment solutions to the innovation economy by focusing on relationships, not just transactions. Since 1994, we have placed professionals throughout North America by offering fully customized recruitment solutions including Executive Search, Strategic Search, and Professional Services. Our award winning Dedicated Services delivery model transforms the way our clients and candidates think about recruiting, enabling them to concentrate on what they do best: growing their companies and building their careers.
Our relentless obsession with delivering excellence to our clients and candidates is why we've earned an NPS score of 60% – significantly higher than the industry's average of four percent (4%). We've been awarded Best of Staffing for four years in a row – ranking us among the top 2% of recruiting firms in the US and Canada for Client and Candidate Satisfaction.
Inavero administers more staffing agency client and talent satisfaction surveys than any other firm in the world. Inavero's team reports on over 1.2 million satisfaction surveys from staffing agency clients and talent each year and the company serves as the American Staffing Association's exclusive service quality partner.
About Inavero's Best of Staffing
Inavero's Best of Staffing® Award is the only award in the U.S. and Canada that recognizes staffing agencies that have proven superior service quality based completely on the ratings given to them by their clients and job candidates. Award winners are showcased by city and area of expertise on BestofStaffing.com – an online resource for hiring professionals and job seekers to find the best staffing agencies to call when they are in need.
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SOURCE The Bowdoin Group