The Most Urgent CX Strategy Investments Revealed

Oct 04, 2016, 02:45 ET from IQPC

LONDON, October 4, 2016 /PRNewswire/ --

Some of Europe's top CX executives have shared their biggest challenges and most urgent investment priorities in this definitive guide: INVESTMENT REPORT 2017: Customer Experience Solutions & Services >> <<

New tools, technologies and the continued move towards digital services are presenting fresh challenges for those who are ultimately responsible for the CX strategy. This, coupled with the rising importance of data in particular has thrown out the CX rulebook.

The report, released by the editorial team at the Customer Experience Exchange, features in-depth research covering:

See the Full Report >> <<

Discover how industry specific CX investment priorities hold up against the leading CX executives across Europe by downloading the complimentary INVESTMENT REPORT 2017: Customer Experience Solutions & Services >> << created by the Customer Experience Exchange, Europe (, ahead of this years' senior level, strategic meeting which will be held in Brussels on the 8 - 9 November, 2016.

For more information or to request an invitation to the Exchange, where 70 C-level & VPs/Directors of Customer Experience, Marketing and eCommerce from Fortune 500 companies and many more will be gathering to discuss the practicalities of increasing customer retention and loyalty in this hyper-competitive market, visit >> << call +44-(0)207-368-9484 or email

2016 CX