CLEVELAND, Aug. 22, 2017 /PRNewswire/ -- The Pivot Point has announced it will be a sponsor at The Secret Service Summit (http://www.secretservicesummit.com), America's #1 Customer Service conference. The Pivot Point will be a part of helping leaders increase profits by finding inconsistencies in their businesses, correcting them, and empowering them to step into greatness.
Charles Chang, CEO, and Cesar Torres, COO for The Pivot Point (https://www.facebook.com/yourpivotpoint/), will join an impressive lineup of speakers and authors who include Daniel Pink, Mel Robbins, and John DiJulius to name a few. They will share present on 2 topics: "Moments of Truth" and "Stepping Into Greatness" based on a multi-disciplinary business mentoring program focused on mindset, profitability, and goal achievement. Summit attendees will learn to pivot towards greatness.
"The Pivot Point is thrilled to be a part of the Secret Service Summit. At the summit, our team will explore ways the participants can immediately begin accelerating their customer service to increase profitability and achieve their other goals. Customer service isn't just about skills – it's about your and your employees' mindset. People bring their whole self to work and work with their whole self. We'll be breaking down how to build your employees up and accelerating your customer service immediately," said Torres.
"Having a company like The Pivot Point be part of the Secret Service Summit is a critical piece to our goal of making the Secret Service Summit the #1 customer service conference in the world," says John DiJulius, President of The DiJulius Group. "The Pivot Point provides is a resource for our clients to be able to tap into their expertise and tools to create a Return on Experience that will have a significant impact six, twelve and eighteen months from now."
About The Pivot Point
The Pivot Point is multi-disciplinary business mentoring firm founded by Cesar Torres. The Pivot Point is focused on mindset, profitability, and goal achievement. The Pivot Point clients include hospitality businesses, gyms, doctors, real estate companies, restaurants, retail stores, and entrepreneurs passionate about disrupting their industries for the better. Pivot towards greatness – the time is now! For further information, please visit https://www.facebook.com/yourpivotpoint/.
About The DiJulius Group The DiJulius Group (http://www.thedijuliusgroup.com), is a customer experience consulting firm headquartered in Cleveland, Ohio. The DiJulius Group's relentless mission is to help your organization change the world by creating a customer service revolution. With any further questions or to secure your seats at the Secret Service Summit, call or email Claudia at 440-484-2377 and [email protected]