The STL: Accessible transportation for everyone

News provided by

Société de transport de Laval

Jun 23, 2015, 06:15 ET

LAVAL, QC, June 23, 2015 /CNW Telbec/ - The STL (Société de transport de Laval) is pleased to announce that since Saturday, June 20, buses on the number 20 is accessible at all times for clients with mobility aids (manual and electric wheelchairs and three or four wheel scooters).

The number 20 bus is the newest addition to the lines which are now accessible at all times, including the number 60 and 39 bus lines which have been entirely accessible since November of last year. The number 20 line connects Chomedy with the Cartier Metro Station.  "With the addition of the number 20 line, we are offering increased accessibility for all our clients" says David DeCotis, President of the STL's Board of Directors. "Our goal is to gradually extend this service to all the bus lines on our network by increasing the number of buses with front-end access ramps."

This service is designed for people who can get on and off the bus by themselves or with help from a travel companion.

"For safety reasons, drivers are not allowed to leave their seat so this service will be used as a complement to our paratransit service" adds David DeCotis. "People who require assistance will need to take this into consideration and opt for the type of transit that best suits their needs."

Some stops are not accessible due to their location. Clients are asked to please check www.stl.laval.qc.ca/en/bus/regular-network-accessible-stops/ to ensure that the stops they plan on using are accessible before planning their travel. Accessible stops are identified with a wheelchair icon. For more details about this service please read our User Guide. To request a copy, please contact our Customer Contact Center at 450 688-6520.

The STL, taking action                                                                                                  

  • The STL is responsible for over 20 million trips annually.
  • The STL has rolled out the STL Synchro system to keep its clients informed in real time about its schedules and buses.
  • The STL's fare policy is geared to encourage families to use public transit: an adult who pays a regular fare during the week or on statutory holidays can be accompanied by up to five children under the age of 12 for free. This policy is also applicable on smog days between July 1st and Labour Day. The $1 reduced fare on smog days during the summer period is a first in Quebec.
  • The STL has partnered with the Association québécoise de lutte contre la pollution atmosphérique and with Communauto.
  • We use our Facebook and Twitter accounts to share our news and travel notices.
  • We created My STL to offer our clients the opportunity to receive updates about their regular bus lines and to find out what's new at the STL.
  • Since the launch of our Operational support and user information system in 2009, we have increased our punctuality rate to nearly 90 %.
  • The STL has received several awards and distinctions including the AQTR'S Grand prix d'excellence en transport en commun in 2010, which solidified our reputation for excellence.
  • In 2011, the STL took the AQTR Communication Grand Public prize for its smog alert program.
  • In May 2012, the STL received the ACTU, le Prix de leadership des entreprises in the Innovation category for the Clic carpooling project.
  • In May 2012, the STL launched its new STL Sustainable mobility solution for businesses and organizations that are conscious of managing the travels of their employees more efficiently.
  • In November 2012, the STL signed the International Union of Public Transport's (IUPT) Charter on Sustainable Development.
  • In March 2013, the STL became the first transportation company in Quebec to be a certified "Healthy Enterprise"!
  • In May 2013, the AQTr awarded the STL their Coup de cœur du jury d'honneur award for two projects: The Operational support and user information system for paratransit (OSIS) and CLIC the electric carpooling project launched in conjunction with the AMT.
  • In 2013, the CUTA awarded the STL with two Corporate Leadership Awards: one in the Innovation category for its operational support and user information system for paratransit (OSIS) and other in the Marketing and Communications category for the "Let's Develop Together" contest.
  • In November 2013, the STL received the Institut d'administration publique du Québec's Excellence award in the "e-Government" category for its real time operational support and user information system for paratransit.
  • In 2014, the STL received the Prix Coup de cœur du jury d'honneur de l'AQTr for its Projet d'expérimentation d'un bus électrique à recharge lente bus project.
  • In October 2014, the STL was given special mention in the sustainable development category for its real time operational support and user information system for paratransit (OSIS).
  • In October 2014, the STL received the ATUQ Prix Reconnaissance for the development and implementation of the new Horizon 65+ fare.
  • In October 2014, Recyc-Québec honoured the STL with a Special Mention in its Ici on Recycle program.

SOURCE Société de transport de Laval

Related Links

www.stl.laval.qc.ca