Therap Services Enhances Person-Centered Care with Secure Video Documentation

TORRINGTON, Conn., Nov. 4, 2026 /PRNewswire/ -- Therap Services, the national leader in HIPAA-compliant electronic documentation solutions for Intellectual and Developmental Disabilities (IDD), Home and Community-Based Services (HCBS), and Long-Term Services, offers Secure Video Documentation, a HIPAA-compliant tool that enables service providers to incorporate video into their existing workflows and capture additional visual context to support person-centered care.

Designed specifically for service providers, Therap's Secure Video Documentation bridges the gap between written records and real-life context. By allowing direct, encrypted, in-app video recording, support teams can now securely capture and manage visual documentation that gives deeper insight into the lives, goals, and needs of the individuals they support.

Key features and benefits of the Secure Video Documentation module include:

• "About Me" Videos: Empowers individuals to introduce themselves and articulate their unique preferences, actively fostering more personalized and person-centered support.
• Enhanced Daily Notes: Allows staff to enhance written daily notes with visual context, capturing key moments and keeping support teams accurately informed.
• Goal Documentation and Staff Training: Enables teams to capture individuals' progress toward specific goals and visually model support strategies for staff, promoting clarity, and maintaining consistency of supports across different shifts.
• Incident Reports and Resolutions: Supplements written incident reports to collect vital details and provide accurate visual context for faster resolution and improved quality assurance.

Therap's Secure Video Documentation module enables encrypted in-app recording, links videos to Daily Notes and Goal Documentation, and provides access controls to protect individual privacy within a HIPAA-compliant environment.

Frequently Asked Questions (FAQs)

• What is Therap's Secure Video Documentation? It is a HIPAA-compliant tool that allows IDD and HCBS providers to embed videos directly into daily workflows, bridging the gap between written records and real-life context.
• How does Therap's Secure Video Documentation feature support person-centered care? It empowers individuals to record "About Me" videos, giving them an active voice in their documentation to share their unique preferences, goals, and needs directly with their support teams.
• How does Therap maintain video privacy and HIPAA compliance? Encrypted in-app recording and strict, role-based access controls keep visual records protected within Therap's secure environment.

Learn more about Secure Video Documentation and how Therap Services is transforming person-centered care: https://www.therapservices.net/products/secure-video-documentation/

About Therap Services

Therap Services provides HIPAA-compliant software for documentation, communication, reporting, EVV, and billing.

Learn more: https://www.therapservices.net/

SOURCE Therap Services