Think Services' HDI Recognizes Cheryl Force of Monsanto as the 2010 Manager of the Year

COLORADO SPRINGS, Colo., April 29 /PRNewswire/ -- HDI® (http://www.thinkhdi.com), the world's largest membership association for help desk and technical support professionals and the premier certification body for the industry, today announced that Cheryl Force, IT Service Desk Team Lead of Monsanto has been honored with the HDI Manager of the Year Award.  The 2010 Manager of the Year Award is the first manager award presented from HDI.

Sponsored by Robert Half Technology, this award acknowledges and honors an IT service and support manager who has been in his or her current management role for the past 12 months supervising IT support services within his or her organization. Through this award program, HDI seeks to recognize professionals who are responsible for the strategic and tactical components of their support organization and who demonstrate the ability to advance technical support services within their business.

As the IT Service Desk Team Lead for St. Louis, Force is responsible for the direction of the IT service desk including desk-side, helpdesk, remote IT and the efficiency teams.  For over ten years, Force has been employed with Monsanto performing both desk-side visits and helpdesk calls for specific buildings within a campus.  Force has held several positions within the company, including coordinator for desk-side team, engagement management for web engineering and team lead for IT education and elearning development.  In addition she was instrumental for bringing the creation of computer-based training in-house for the business and safety teams within Monsanto.

"Leadership is about getting things done that drive action, get results, and improve performance. A true leader has the confidence to stand alone, the courage to make tough decisions, and the compassion to listen to the needs of others," said Sophie Klossner, Director of Membership of HDI.  "This year we are very pleased to recognize Cheryl Force of Monsanto with this honor.  We congratulate her on her past success and with her luck on her future accomplishments."  

Force commented, "The real honor is having been nominated for this award by such an outstanding team.  Monsanto's IT Service Desk is the voice and face of IT at our company and they do it with dignity and incredible customer service.  Winning this award has brought a higher level of recognition to the team and all the incredible work they perform.  They make me, and Monsanto, look good!"

For additional information on HDI's Manager of the Year, visit:  http://www.thinkhdi.com/hdi.aspx?c=409

About Monsanto Company

Monsanto Company is a leading global provider of technology-based solutions and agricultural products that improve farm productivity and food quality. Monsanto remains focused on enabling both small-holder and large-scale farmers to produce more from their land while conserving more of our world's natural resources such as water and energy. To learn more about our business and our commitments, please visit: www.monsanto.com. Follow our business on Twitter® at www.twitter.com/MonsantoCo, on Facebook® at www.facebook.com/MonsantoCo, or subscribe to our News Release RSS Feed.

About Robert Half Technology

With more than 100 locations worldwide, Robert Half Technology is a leading provider of information technology professionals for initiatives ranging from web development and multiplatform systems integration to network security and technical support. Robert Half Technology offers online job search services at www.rht.com.

About HDI

HDI is the world's largest IT service and technical support membership association and the industry's premier certification and training body. Guided by an international panel of industry experts and practitioners, HDI is the leading resource for help desk/support center emerging trends and best practices. HDI provides members with a vast repository of resources, networking opportunities and the largest industry event - the HDI Annual Conference and Expo. Headquartered in Colorado Springs, Colo., USA, HDI offers training in multiple languages and countries. For more information, visit www.ThinkHDI.com or call +1 719.268.0174. HDI is part of UBM TechWeb. 

About UBM TechWeb (http://techweb.com/aboutus)

UBM TechWeb, the global leader in technology media and professional information, enables people and organizations to harness the transformative power of technology.  Through its core businesses – media solutions, marketing services, and professional information – UBM TechWeb produces the most respected and consumed brands, applications, and services in the technology market. More than 14.5 million business and technology professionals (CIOs, IT and IT Support managers, Web and digital professionals, software and game developers, government decision makers, telecom providers and business executives) actively participate in UBM TechWeb's communities. UBM TechWeb brands include: global face-to-face events such as Interop, Game Developers Conference (GDC), Web 2.0, Black Hat, and VoiceCon; large-scale online networks such as InformationWeek, Light Reading, and Gamasutra; research, training, and certification services, including HDI, Pyramid Research, and InformationWeek Analytics; and market-leading magazines such as InformationWeek and Wall Street & Technology.  UBM TechWeb is part of UBM, a global provider of media and information services for professional B2B communities and markets.

SOURCE HDI