SANTA MONICA, Calif., Feb. 29, 2015 /PRNewswire/ -- TigerText, the secure communications leader in healthcare, today announced it is extending the capabilities of Salesforce Health Cloud with the integration of its secure messaging app. Salesforce Health Cloud customers will now be able to embed the TigerText messaging service in their Health Cloud portals, empowering clinical staff to conduct HIPAA-compliant conversations for streamlined care coordination and patient handoffs.
Underpinning this integration is the TigerConnect platform, launched last year by TigerText. "With six years of deep expertise enabling efficient, secure communications in healthcare, we saw a need for an integrated solution that partners could leverage to augment their existing care coordination tools without wasting valuable developer resources building it in-house," said Itamar Kandel, President of TigerConnect. "By working with Salesforce, we have the power to effect massive and much-needed change across the healthcare industry."
"We live in the age of the customer, and patients now expect personalized and engaging experiences with their healthcare providers," said Joshua Newman, MD, chief medical officer, GM, Salesforce Healthcare and Life Sciences. "Health Cloud is all about building stronger patient relationships, and TigerText is a valuable part of our journey towards creating a modern healthcare platform for patients, doctors, and everyone else involved in care."
The Core of Effective Care Delivery: Communication
Effective and timely team communication is a key factor in coordinating care efforts across teams, reducing patient wait times, improving discharge processes and ultimately driving down costs. TigerText for Health Cloud will allow caregivers to:
- Communicate instantly and securely with members of the care team
- Assign tasks to team members
- Clarify orders or procedures
- Quickly resolve billing issues
- See when messages are delivered and read
- Archive messages for future reference
For additional information or to demo the solution, register for a developer license at www.tigertext.com/tigerconnect. For more information about Health Cloud, please visit http://www.salesforce.com/healthcloud.
For HIMSS 2016 participants, visit the TigerText booth to demo the Health Cloud integration at Booths #425 and #15209. You can also visit Salesforce at Booth #10525. A joint session focused on the "Next Generation of Patient Engagement" will also be held at the Salesforce Lounge at the SLS Las Vegas Hotel – Clyde Ballroom on Weds., March 2 at 1 p.m.
About Salesforce Health Cloud
Salesforce Health Cloud is a cloud-based patient relationship management solution that enables providers to gain a complete view of the patient with integrated data from electronic medical records (EMRs), wearables and more; make smarter care decisions; engage with patients across their caregiver networks; and safely and securely manage patient data.
About TigerText and TigerConnect
TigerText is the leader in secure, real-time messaging for the enterprise. TigerText’s encrypted messaging platform keeps communications safe, improves workflows, and complies with industry regulations. Developed to address the security needs, BYOD policies, and message restrictions in the enterprise, TigerText is committed to keeping mobile communications secure, private and impermanent. Rated by KLAS as the most widely adopted solution, more than 5,000 facilities and four of the top five largest for-profit health systems in the nation rely on TigerText to comply with HIPAA and replace unsecured SMS text messaging that leaves protected health and other confidential information at risk.
TigerConnect, the developer platform from TigerText, makes it easy for developers to embed HIPAA-compliant, ephemeral-based messaging into any mobile or web app. With TigerConnect, companies can leverage the same scalable infrastructure that powers TigerText’s 10 billion messages with 99.9% availability without the cost or hassle of building it from scratch.
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