TOA Technologies to Highlight its HTML5-based Mobility App at Field Service 2012
With the only mobile workforce management solution that can be run on any device or platform, TOA will demonstrate its groundbreaking Mobility App recently deployed to 14,000 technicians at DISH Network
CLEVELAND, April 17, 2012 /PRNewswire/ -- With the expansive availability of a broad array of smart mobile devices, enterprise software for field operations is more accessible than ever. But, for this technology to be easily deployed, maintained and used, service organizations need enterprise-class mobile apps that aren't specific to any device or platform. With the only mobile workforce management solution that can be deployed to any device or platform using HTML5 through the browser, some of the most respected brands in the world, such as Virgin Media and DISH Network, have chosen to partner with TOA Technologies. TOA will demonstrate its unique HTML5 Mobility App at the Field Service 2012 conference April 16-19 in Las Vegas at booth 11.
"Field service is a dynamic operational sphere where the opportunities to benefit from mobile technologies are almost infinite. At TOA Technologies, we believe that for organizations to get the most out of an enterprise-class mobile workforce management and optimization solution, it has to be totally agnostic to operating system, platform and carrier and thus, browser-based and HTML5-driven," said Yuval Brisker, co-founder and CEO of TOA Technologies.
"Thanks to the flexibility, reliability and device agnostic functionality of HTML5, we've taken a completely different approach to mobility than our competition," said Brisker. "This approach, backed by HTML5, allows us to give our customers the most robust application on the market today, offering incredible offline persistence, short roll-out time and easy management – all without depending on any third-party platforms."
At Field Service 2012, TOA Technologies will demonstrate how its cloud-based ETAdirect solution is solving the problems of mobile workforce management in an inventive new way. At booth 11, attendees will learn:
How TOA's browser-based HTML5 Mobility App can scale to support even the most complex field workforces at companies like DISH, no matter how many different and unique devices it has
Why measuring field activities and resources using time-based pattern recognition and predictive analytics yields the most accurate estimates of when appointments will happen and how long they will take
"The market demand for a mobile workforce management solution delivered on any smart mobile device or platform through HTML5 and the browser continues to grow," said Brisker. "It's hard to argue with TOA success stories like DISH – as part of its end-to-end ETAdirect roll-out, DISH deployed our Mobility App to its hybrid field workforce of more than 14,000 technicians across the entire United States, all in a record time of less than four months."
About TOA Technologies TOA Technologies is the leading provider of cloud-based mobile workforce management applications for large and medium-sized enterprises. ETAdirect, TOA's patented platform, improves customer service while dramatically reducing operational costs and delivering immediate return on investment. As the industry's only complete on-demand solution using predictive, time-based analytics, ETAdirect reduces customer wait times while increasing field workforce efficiency. TOA's system deploys quickly, is highly configurable and is easily integrated with existing CRM solutions.
ETAdirect manages the mobile workforces of global brands in the satellite/cable/broadband, telecom, insurance, home services and retail industries. Named Best of Breed and Visionary solution in the Gartner Magic Quadrant for Field Service Management, 2011, TOA Technologies is headquartered in the United States and has offices in Europe and Latin America. To read more about TOA and its HTML5 Mobility App, visit http://www.toatech.com.