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Tokyo Earns Strong Image, Despite Earthquake and Tsunami, in 2011 Anholt-GfK Roper City Brands Index

Paris ranks highest in global image study


News provided by

GfK Custom Research North America

Jul 18, 2011, 10:00 ET

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NEW YORK, July 18, 2011 /PRNewswire/ -- In the aftermath of Japan's earthquake, tsunami and subsequent nuclear accident, the city of Tokyo has seen no significant erosion to its city image according to the 2011 Anholt-GfK Roper City Brands Index(SM) study. The City Brands Index (CBI) measures the world's perception of 50 cities from both developed and developing countries. Among the top ten cities, Paris ranks as the top overall city "brand", followed by London, Sydney, New York and Los Angeles. Tokyo ranks 10th among 50 cities measured.

The 2011 Anholt-GfK Roper City Brands Index is based on a survey conducted in 10 major developed and developing countries around the globe. The index is developed by averaging city scores across six categories: Presence, Place, Pre-requisites, People, Pulse and Potential. Each category has two to three questions assessing a city's performance such as contribution to the world, cleanliness, climate, buildings and parks, accommodations, public amenities, personal encounters, interesting events, lifestyles, job and educational opportunities, and business climate.

"The stability of Tokyo's brand image comes as no surprise, since the city consistently ranks impressively on welcoming people, amenities, cultural richness, education and business climate," says Simon Anholt, CBI founder and an independent advisor to more than forty national governments around the world. "The reputations of countries and cities are never affected by acts of god, only by acts of men."

The top 10 cities from the 2011 global survey are:


2011 Anholt-GfK Roper City Brands Index(SM)

Overall BrandRanking

1

Paris

2

London

3

Sydney

4

New York

5

Los Angeles

6

Rome

7

Washington D.C.

8

Melbourne

9

Vienna

10

Tokyo


"A city's reputation can have a major impact on the city's ability to attract business and tourism," says Anholt. "While it is not a realistic goal for most cities in the world to rank in the top 10, it is vital that cities are able to provide a pleasant, prosperous, and sustainable life for their citizens, visitors, neighbors, and trading partners, and that this is widely recognized around the world."  

While cities from the developed world generally perform very well overall and on almost all individual dimensions, cities from emerging markets have garnered relatively high rankings in some important areas.

"Cities from emerging markets have some of the most dynamic economies in the world. Their global contribution and future momentum are starting to get recognition in the world of public opinion," says Xiaoyan Zhao, Senior Vice President and Director of the CBI study at GfK. "But they still have long ways to go in building their overall offers, particularly in terms of clean environment, safe streets, and public amenities that keep pace with economic development."

Following are the top three ranked cities in each of the six categories, as well as two additional cities with noteworthy positions on the list:

Presence Brand Ranking

People Brand Ranking

1.  London

1.  Sydney

2.  Paris

2.  Melbourne

3.  New York

3.  London

9.  Beijing

29.  Singapore

15.  Dubai

46.  Mexico City



Place Brand Ranking

Pulse Brand Ranking

1.  Sydney

1.  Paris

2.  Paris

2.  New York

3.  Rome

3.  London

38.  Chicago

16.  Rio de Janeiro

50.  Mumbai

45.  Warsaw



Pre-requisites Brand Ranking

Potential Brand Ranking

1.  Sydney

1.  London

2.  Melbourne

2.  New York

3.  Toronto

3.  Los Angeles

4.  (tie).  London/Washington D.C.

23.  Hong Kong

26.  Prague

32.  Dublin

Among the top 30 list, Tokyo, Singapore, Hong Kong, Prague and Dubai are the only cities from outside of North America, Western Europe, and Australia.

"In terms of Tokyo's image, the one noticeable weak spot is Tokyo's cleanliness," says Xiaoyan Zhao, "Tokyo ranks in the bottom half of all measured nations on this question, yet Tokyo is still the only Asian city to make the overall top 10 list, because, among other things, it is viewed as one of the best contributors of culture, science and governance, and a city that retains world-class public amenities."

The strongest city brands – Paris, London, Sydney, New York, and Los Angeles – are highly regarded across regions, including in the developing world, although cultural and geographic proximities play a role as well. For example, Los Angeles (5th) garners higher rankings than New York from respondents in China and South Korea. And while Brussels (28th) only receives middling ratings in most countries, it is a top 11 city for German and French respondents.

Anholt-GfK Roper City Brands Index(SM)

The Anholt-GfK Roper City Brands Index measures the image of 50 cities with respect to Presence, Place, Pre-requisite, People, Pulse and Potential. For the 2011 study, a total of 5,105 interviews were conducted in Australia, Brazil, China, France, Germany, India, Russia, South Korea, The United Kingdom, and the United States. Adults age 18 or over who are online are interviewed in each country. Using the most up-to-date online population parameters, the achieved sample in each country has been weighted to reflect key demographic characteristics including age, gender, and education of the 2011 online population in that country. Fieldwork was conducted by GfK Roper Public Affairs & Corporate Communications from April 25th to May 16th, 2011.

About GfK Roper Public Affairs & Corporate Communications

GfK Roper Public Affairs & Corporate Communications is a division of GfK Custom Research North America. The group specializes in customized public affairs and public opinion polling, media and corporate communications research, and corporate reputation measurement in the U.S. and globally. In addition to delivering a broad range of customized research studies, GfK Roper Public Affairs & Corporate Communications draws from GfK's syndicated consumer tracking services, GfK Roper Reports® US and GfK Roper Reports® Worldwide, which monitor consumer values, beliefs, attitudes and behaviors in the U.S. and more than 25 other countries. The division also serves as the official polling partner of the Associated Press conducting the AP-GfK Poll (www.ap-gfkpoll.com).

About GfK Custom Research North America

Headquartered in New York, GfK Custom Research North America is part of the GfK Group. The GfK Group offers the fundamental knowledge that industry, retailers, services companies and the media need to make market decisions. It delivers a comprehensive range of information and consultancy services in three business sectors—Custom Research, Retail and Technology and Media. The no. 4 market research organization worldwide operates in more than 100 countries and employs over 10,000 staff. In 2010, the GfK Group had revenues of EUR 1.29 billion (approximately US$ 1.7 billion). For more information visit www.gfkamerica.com. Follow us at www.gfkinsights4u.com or on Twitter @gfkamerica.

About Simon Anholt

Simon Anholt is recognized as the world's leading authority on national image and identity. He is a member of the UK Government's Public Diplomacy Board, and works as an independent policy advisor to around 40 other national, regional and city governments, Heads of State and Heads of Government. Anholt developed the concept of the Nation Brands Index and City Brands Index in 2005. He is founding editor of the quarterly journal, Place Branding and Public Diplomacy, and the author of Brand New Justice, Brand America and Competitive Identity - the New Brand Management for Nations, Cities and Regions. His latest book, Places, was published by Macmillan in 2010, together with a completely new edition of Brand America.

SOURCE GfK Custom Research North America

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