Tower Companies Wins 2011 National Real Estate 'A List' Award for Service Excellence

Mar 05, 2012, 08:15 ET from The Tower Companies

ROCKVILLE, Md., March 5, 2012 /PRNewswire-USNewswire/ -- The Tower Companies announces today that they are the winners of CEL & Associates, Inc.'s National Commercial Real Estate 2011 Customer Service Award for Excellence, in Category IV, for office properties owned and managed by The Tower Companies.

Known as the "A List" Awards For Service Excellence, since 1997, the awards recognize companies whose management performance and commitment to the highest level and quality of service are "Best in the Industry," an honor bestowed on real estate firms that achieve the highest levels of Tenant satisfaction.  The tenants of the individual buildings complete the survey.

"We are honored that CEL's benchmarking identifies that Tenants recognize our dedicated team's exceptional customer service on a daily basis in all of our buildings," stated Tower partner, Jeffrey S. Abramson.  "We build LEED Platinum buildings and now this team of property professionals, led by our Director of Property Management, Deborah Webb, is being recognized for Platinum level service to our clients," he continued.

"The Tower Companies demonstrated in 2011 that service excellence combined with a balanced, environmentally-sensitive and employee-centric workplace setting can achieve incredible results.  We congratulate The Tower Companies on winning the 2011 CEL & Associates, Inc.'s National Commercial Real Estate 2011 Customer Service Award for Excellence, in Category IV.

CEL & Associates, Inc. sets national performance benchmarks by compiling customer satisfaction survey data from more than 2,500,000 customers in thousands of buildings and communities to determine which real estate organizations and properties provide superior service to their customers. 

The multiple award categories range from Category I for 100 or more properties to Category IV for 15 or fewer and are based on portfolio size, type of firm and product specialization. The coveted National Real Estate Awards are considered to be one of the most sought after recognition programs within the industry.

About The Tower Companies
The Tower Company is a closely held, award winning real estate Development Company founded by Albert Abramson in 1947; named "2010 Awards of Excellence Development Company of the Year," by Multi Housing News for their corporate green initiatives and outreach.  Tower is EPA certified carbon-neutral and a member of ENERGY STAR and Green Power Partnership Leadership programs.  Tower is also the first Real Estate Development Company to become Climate Registered with The Climate Registry.  Tower has developed 4.5 million square feet of office buildings, office parks, 1,400 apartments, regional malls, residential communities, lifestyle centers, and hotels within the DC area. Of this total, 1.5 million square feet are LEED® certified sustainable buildings and another 3 million square feet are in the planning stages. Tower built the first LEED certified apartments in the US, Blair Towns, which are now certified LEED EBOM Platinum; the first in the World.  Three of the eleven certified properties are Platinum.  For more information, please visit:

Media Contact:
Elizabeth Oliver-Farrow


SOURCE The Tower Companies