WAYNE, N.J., Oct. 6, 2016 /PRNewswire/ -- Just in time for the holiday season, Toys"R"Us, Inc. today affirms its commitment by updating its price match policy to provide customers with unbeatable value wherever, whenever and however they choose to shop with the leading, dedicated toy and baby products retailer. Under the changes, Toys"R"Us and Babies"R"Us will price match local retail competitors and 20 major online competitors in all product categories when requested by a customer*.
"As the authority on toys and baby products, we believe shoppers should be able to buy from us with the confidence they are receiving the best available price possible," said Dave Brandon, Chairman and CEO, Toys"R"Us, Inc. "Our unmatched assortment of products, coupled with our updated Price Match Guarantee, gives people a reason to choose us – this holiday season, and all-year round."
Additionally, saving is even easier for customers with the acceptance of competitors' digital and print coupons. Plus, shipping charges will no longer be calculated as part of the price match policy and store customer service desks will process requests on the spot, eliminating the need to make an additional phone call after the in-store purchase**.
For more information on the Price Match Guarantee, visit Toysrus.com/PriceMatch.
Plus, Extended Returns on Electronics
Consistent with other efforts to improve the customer experience, the company has also updated its Return Policy. Now, select electronics previously subject to a limited 15-day window for returns, will be accepted with proof of purchase up to 30 days later. These electronics include virtual reality devices, drones and Segways, among others.
Visit Toysrus.com/Returns for further details on the Toys"R"Us and Babies"R"Us Return Policy.
*Price Match Guarantee applies to these retailers and their e-commerce websites: Amazon, Baby Depot, Barnes & Noble, Best Buy, buybuy BABY, diapers.com, Fred Meyer, GameStop, Hobby Lobby, JCPenney, Kmart, Kohl's, LEGO, Macy's, Meijer, Michael's, Sears, Target, Walmart and YoYo.com.
**Price Match Guarantee does not apply to competitors' subscription and service prices, items known to be out of stock or available in limited quantities, storewide or category-wide offers, "Buy One, Get One" offers, gifts with purchase, percent off discounts and doorbuster items. Price Match Guarantee will not be available on Thanksgiving through Cyber Monday. When two or more of the same item are purchased, Price Match will be limited to two of those items. Toys"R"Us will not honor competitor advertisements and websites with typographical pricing errors, or online third-party "marketplace" pricing. Clearance, closeout, limited time only offers, damaged product, used, refurbished, open packages or liquidation sales are also excluded.
About Toys"R"Us, Inc.
Toys"R"Us, Inc. is the world's leading dedicated toy and baby products retailer, offering a differentiated shopping experience through its family of brands. Merchandise is sold in 875 Toys"R"Us and Babies"R"Us stores in the United States, Puerto Rico and Guam, and in more than 765 international stores and over 245 licensed stores in 37 countries and jurisdictions. With its strong portfolio of e-commerce sites including Toysrus.com and Babiesrus.com, the company provides shoppers with a broad online selection of distinctive toy and baby products. Toys"R"Us, Inc. is headquartered in Wayne, NJ, and has an annual workforce of approximately 62,000 employees worldwide. The company is committed to serving its communities as a caring and reputable neighbor through programs dedicated to keeping kids safe and helping them in times of need. For more information, visit Toysrusinc.com or follow @ToysRUsNews on Twitter. Follow Toys"R"Us and Babies"R"Us on Facebook at Facebook.com/Toysrus and Facebook.com/Babiesrus and on Twitter at Twitter.com/Toysrus and Twitter.com/Babiesrus.
SOURCE Toys"R"Us, Inc.