TrackVia Research Reveals 7 Ways Field Teams Are Using Automation and Mobile Tools to Cut Friction

Analysis of 250+ TrackVia customers shows where field teams automate first and how they expand from inspections and work orders into inventory, safety, and other mission critical operations.

DENVER, Oct. 21, 2026 /PRNewswire/ -- TrackVia, the Field Operations Intelligence Platform, today released 7 Ways to Cut Friction in Field Operations, a new report based on proprietary analysis of more than 250 TrackVia customers. The research identifies the operational processes field intensive organizations automate first, how those processes expand over time, and where companies are seeing measurable improvements in speed, visibility and productivity. Across construction, manufacturing, healthcare and other industries, the report highlights seven common best practices, from field inspections and work orders to inventory, safety and preventive maintenance.

Field operations leaders are being asked to do more with less. Open roles are harder to fill, material and fuel costs remain under pressure, and customers expect faster service and greater visibility into the work being done. In this environment, organizations are increasingly turning to automation and mobile tools to reduce manual work, improve execution and make better operational decisions.

"What stood out in the data is that companies rarely start by trying to transform everything at once," Said Aylin Basom, CEO of TrackVia. "Leaders start with one operational problem that matters: an inspection process, a work order, inventory in the field. They prove the value, and then expand from there. With labor tight and costs rising, field teams can't afford to spend time entering the same information twice, chasing missing forms or waiting on reports that are already out of date. The companies making the most progress are building operational intelligence one workflow at a time."

Key findings from TrackVia Field Operations Research include:

• Field/Quality inspections are the most common entry point for automation. 60% of customers have automated and mobile enabled field inspections, making it the most common process in the research. The share is 75% in construction, 57% in manufacturing, and 35% in healthcare. Crew and subcontractor management (31%), work orders and field operations (31%), parts and materials inventory (23%), asset tracking (20%), and safety and compliance (16%) follow.
  
  
• Most teams connect more than one process. 46% of customers have automated three or more processes. The median is two, and construction customers in the research run a median of five.
  
  
• Manual work remains the most common starting problem. 70% of the customers who described their situation before TrackVia said manual, paper, spreadsheet, or email processes were slowing their operations. More than half had no central, real-time view of the work.
  
  
• Customers report measurable results. The gains show up in cycle time, productivity and consistency. A utility contractor that moved a paper form to mobile capture cut invoicing from about six days to a few hours. A training and compliance team reports up to 80% time savings on data collection and reporting. A hospital system now runs one inspection standard across three hospitals and eight outpatient centers.

Cascade Stucco, a TrackVia customer, saw the same pattern as it grew.

"When we went from a few jobs a month to a few every week, about half of my time went to handing out paperwork," said Jared Reeves, Director of Technology at Cascade Stucco. "Now our jobs, crews, and materials are in one system. I can see where each job stands and what it earns without chasing anyone for paper."

The report is designed to give operations leaders a practical path forward. Each of the seven best practices examines a common operational challenge, its business impact, how other organizations are addressing it, and a practical place to start. TrackVia recommends beginning with one site, one team and one process, measuring the impact over 30 days, and expanding from there.

Download 7 Ways to Cut Friction in Field Operations.

About TrackVia

TrackVia is a Field Operations Intelligence platform that helps organizations connect, control, and continuously improve mission-critical operations. TrackVia brings together field teams, operational workflows, and enterprise data to create real-time visibility, automate work, and turn operational data into actionable intelligence. TrackVia serves organizations across construction, facilities and property management, manufacturing, gaming, healthcare, hospitality, education, and government. To learn more, visit trackvia.com.

Media Contact

Daniel Dorr TrackVia [email protected]

SOURCE TrackVia