HOUSTON, Jan. 15, 2015 /PRNewswire/ -- Tradentrix, LLC. today announces the opening of its newly built Network Operation Center located in the CyrusOne West Houston Data Center.
Tradentrix chose to build in a Tier 4 data center to ensure the highest level of security and physical protection for both our infrastructure and service desk. This addition guarantees Tradentrix customers no interruptions to support as the newly built NOC contains multiple nodes and N+1 redundancy.
The NOC is able to detect and respond to issues in our high availability infrastructure often before service to customers is impacted. Customers who have physical equipment on-site with Tradentrix gain the added benefit of the NOC's ability to assist with racking/troubleshooting equipment, restarting servers, swapping disks, receiving equipment, and resolving various hardware issues.
"Tradentrix has committed to dedicate staff and resources to extending our Network Operating Center in the same environment as our high availability cloud environment," said Randy Trice, President of Tradentrix, LLC. "With top quality engineers on staff at the NOC, our customers will continue to receive proactive platform monitoring plus the added benefit of shortened resolution times. Customers are our top priority and this investment in people and technology will provide them with enterprise-class technical support."
About Tradentrix, LLC.: Tradentrix, LLC. is a premiere consultative IT service organization specializing in the implementation and operation of advanced technology solutions in the data center environment. Tradentrix makes Fortune 500-class data center technology infrastructure available to the mid-market as a service. We empower our clients with a range of services including fully integrating networks into our highly secure and scalable IaaS products, cloud-based disaster recovery services, building and supporting on-premise data centers, and managing current equipment. To learn more please visit www.tradentrix.com.