TripIt Research Reveals Travel Apps Still New Technology to Most Travelers

Travelers surveyed planning more vacations in 2014, with increases in leisure travel - especially to warm destinations - expected to outpace increases in business travel this year

Mar 20, 2014, 09:00 ET from TripIt

SAN FRANCISCO, March 20, 2014 /PRNewswire/ -- Research from TripIt, the travel organizing app from Concur (Nasdaq: CNQR), finds that while travelers will take more trips this year – especially to warm destinations – most travelers are still relying on old organizational methods, even when technology tools offer an easier way to manage travel details.

Take-Off with Tech: Most People Still Printing Paper Confirmations When Traveling

When embarking on these trips, only 35 percent (barely one-third) of travelers polled said they use an app to access and organize their booking confirmations and contact information while traveling. Tied in the majority slot, each with 71 percent of the vote*, were the old-school methods of "printing confirmations" and "searching through email on a smartphone."

While more than 9 million travelers currently bring TripIt on their journeys, this study shows many people still use outdated, cumbersome organization methods when they travel. Using TripIt enables travelers to experience automagical creation of a master trip itinerary, providing instant access to all travel plans in one place, even if offline or off the grid.

To get started using TripIt's travel-organizing app to access all plans in one place, simply forward any booking confirmation email to TripIt automagically creates an itinerary, putting all vital numbers and addresses just one tap away on any mobile device.

Work Hard, Play Harder: Travelers Emphasizing Vacations Over Business Travel in 2014

While a majority of both vacationers (63%) and road warriors (56%) anticipate traveling more in 2014, projected growth in the leisure sector outpaces the increase in business trips by 7%.


Leisure Travel

Business Travel**

More travel this year than in 2013



About the same amount of travel as in 2013



Less travel this year than in 2013



**Note: 6% of travelers surveyed reported they never take business trips.

Warm is the Word: Top Destinations for 2014 Predominantly Sunny

With multiple polar vortexes and snowstorm events plaguing most of the country this winter, it's not surprising that many travelers are inclined to choose warm destinations for their "most anticipated 2014 trip." When asked to write-in their top destination for a major trip this year, New York (ranked 3rd) was the only destination named that experiences a cold winter; the sun of Florida, California and Hawaii beckoned nearly one quarter (23.2%) of all respondents:

  • Florida: 11.3%
  • Las Vegas: 11.3%
  • California: 6.9%
  • New York: 6.6%
  • Hawaii: 5%

Total for Top 5: 41.1%

Many of the top states and cities feature prominent convention centers, which also reflects projected growth in business traveler for the upcoming year (56% increase).

For questions about survey methodology or to access additional results from TripIt's 2014 travel and technology trend research, please contact

About TripIt from Concur®

TripIt, the travel organizing app from Concur, automagically creates a master itinerary for every trip, giving you instant access to all your travel plans in one place—any time, on any device. To get started, simply forward flight, hotel, rental car, and restaurant confirmation emails to TripIt Pro has all the organizing power of TripIt, plus extra features for stressfree travel, like real-time flight alerts, seat tracking, refund notifications, and more. Companies can also extend the power of TripIt to the entire office with TripIt for Teams. For more information on how TripIt organizes and delights millions of travelers worldwide, please visit us at, follow us @TripIt, like us on Facebook, and watch us on YouTube.

About Concur

Concur is the leading provider of integrated travel and expense solutions that help companies and their employees control costs and save time. The Concur open platform enables the entire travel and expense ecosystem of customers, suppliers, and solution partners to access and extend the Concur T&E cloud. Concur systems adapt to individual employee preferences and scale to meet the needs of companies from small to large. Learn more at or the Concur blog.