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TriWest Makes it Easier to Find TRICARE Docs via Mobile Devices

Mobile Provider Directory Now Available for TRICARE West Region Beneficiaries


News provided by

TriWest Healthcare Alliance

Apr 16, 2012, 05:00 ET

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PHOENIX, April 16, 2012 /PRNewswire/ -- Military families can now find a TRICARE doctor, military clinic or urgent care center while on the move—right from their mobile devices.

As part of efforts to make information and support available whenever and wherever for TRICARE beneficiaries, TriWest Healthcare Alliance has added this provider directory functionality to its mobile application and mobile website. TriWest manages the Department of Defense's TRICARE military health program for 2.9 million military members, retirees and family members in 21 western states.

How the Mobile App/Site Works
Using the provider directory, beneficiaries using any phone or tablet with Internet access can easily locate the closest military clinic. They can also search for a health care provider by:

  • Name
  • Location
  • Specialty
  • Facility
  • Group Name 

How to Download the TriWest Mobile App or Access the Mobile Site
The TriWest mobile app is available for:

  • iPhone®/iPad®
  • Android™

TRICARE beneficiaries can also use the provider directory via TriWest's mobile site.

Visit Mobile Support Delivered to watch video or read more about available mobile technology from TriWest.

Find a Doctor or After-Hours Health Care on the Go
On average, military families utilize emergency rooms 16 percent more than the civilian population, increasing the cost to administer health care. The redesigned directory enables beneficiaries to locate a nearby urgent care center and get after-hours or urgent care, as an alternative to an emergency room visit.

"Choosing a primary care doctor, finding a specialist or locating an urgent care clinic are some of the most essential things our customers rely on us for," said TriWest President and CEO David J. McIntyre, Jr. "Service members and their families are constantly on the move. The mobile provider directory streamlines military families' access to our network of more than 170,000 quality health care providers in the West Region."

Find out how TriWest has been On a Mission to Serve® that promises to connect military families with high-quality, affordable health care since 1996.

About TriWest
TriWest Healthcare Alliance partners with the Department of Defense to do "Whatever It Takes" to support the healthcare needs of 2.9 million members of America's military family. A Phoenix-based corporation, TriWest provides access to cost-effective, high-quality health care in the 21-state TRICARE West Region. Follow us on Twitter and Facebook or visit www.triwest.com for more information.

SOURCE TriWest Healthcare Alliance

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