SAN FRANCISCO, June 17, 2016 /PRNewswire/ -- TrustSphere, the pioneer and recognized market leader in Relationship Analytics, has been awarded Best-In-Class for Customer Insight at the App Throwdown Competition held at SugarCon 2016. TrustSphere is the only independent software vendor to win the title for a second consecutive year. The award is a testament to TrustSphere's commitment to developing disruptive technologies that transform CRMs from "systems of record" to "systems of insight".
TrustSphere's Relationship Analytics allow organizations to leverage their most valuable asset – the Collective Relationship Network. The solution surfaces previously hidden and untapped insights which are then seamlessly integrated into Sugar; these insights improve sales performance, reduce customer churn and accelerate effectiveness during new employee on boarding. "LinksWithin in Sugar" is an embedded search and intelligence capability that utilizes TrustSphere's unique Relationship Analytics platform to assist sellers find the best path to a prospect.
"Whilst relationships are among a company's most valuable asset, they often remain hard to leverage, because of lack of data about them in the CRM. Our technology solves this problem by ingesting an organization's communication meta-data and filling in the missing gaps. This provides a true 360 degree account view for users in the CRM." – Manish Goel (Chief Executive Officer, TrustSphere)
SugarCRM customers and Sugar business partners are increasingly able to leverage TrustSphere's Relationship Analytics platform as a 'microservice' to deliver real-time insights embedded as part of their productivity and collaboration applications. This innovative technology assist organizations maximize revenue, by providing insights which enable sales leaders to efficiently and effectively manage pipeline, account servicing and renewals.
SugarCRM enables businesses to create extraordinary customer relationships with the most empowering, adaptable and affordable customer relationship management (CRM) solution on the market. Unlike traditional CRM solutions that focus primarily on management and reporting, Sugar empowers the individual, coordinating the actions of customer-facing employees and equipping them with the right information at the right time to transform the customer experience. Based in Silicon Valley, SugarCRM is backed by Goldman Sachs, Draper Fisher Jurvetson, NEA and Walden International. More than 1.5 million individuals in over 120 countries rely on SugarCRM. To learn more visit SugarCRM or follow @SugarCRM.
TrustSphere (www.trustsphere.com) is a widely recognized pioneer of Relationship Analytics. We help organizations leverage their most valuable asset – the Collective Relationship Network. Our solutions enable forward thinking organizations unlock the inherent value of their own networks, using our proprietary Relationship Analytics platform. This rich set of analytics surfaces insights that help our clients across the globe address key business challenges like salesforce effectiveness, enterprise-wide collaboration and corporate governance. We deliver our solutions through leading technology and business partners including IBM, Salesforce.com, SugarCRM etc.
Priya Bagga – Director, Marketing
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