tw telecom Launches National Availability of Dynamic Capacity

LITTLETON, Colo., Aug. 6, 2012 /PRNewswire/ -- tw telecom inc., (NASDAQ: TWTC) a leading provider of managed services, including Business Ethernet, converged and IP VPN solutions for enterprises throughout the U.S. and globally, today announced  national availability of Dynamic Capacity, the second phase of its Intelligent Network service portfolio. 

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With tw telecom's Dynamic Capacity service, enterprise customers are able to scale their E-Line Business Ethernet bandwidth and capacity immediately across the network – without service interruption - through the same simple to use MyPortal interface they use for all tw telecom services.  Dynamic Capacity is available to customers and prospects in approximately 16,000 tw telecom fiber-connected buildings in 75 major metro markets across the country. 

"Dynamic Capacity allows customers to immediately scale up their network capacity in response to business activity peaks and demands, and then return to their original committed base rate as they choose, all without interrupting their network connections," said John Blount, Chief Operating Officer at tw telecom. "Imagine being able to increase network capacity in seconds.  Dynamic Capacity customers don't have to imagine; they do it.  Our MyPortal feature also allows CIOs to see the cost impacts of these changes so the company can budget more closely and allocate costs more efficiently for a marketing promotion or other high bandwidth activity."

 "To support the rapid proliferation of networked business applications, IT professionals increasingly need better real time visibility and control of their networks," said Erin Dunne, Director of Research Services, Vertical Systems Group.  "A significant challenge is how to efficiently manage network bandwidth capacity in response to new Cloud apps or changes in existing applications. tw telecom addresses these needs with its Intelligent Network capabilities. Specifically, Dynamic Capacity is a unique capability that enables CIOs to look into their network metrics in real time and then allocate Ethernet bandwidth capacity on-demand." 

With Dynamic Capacity, E-Line Business Ethernet customers are able to scale their bandwidth, doubling or tripling capacity, in a matter of seconds, without service interruption.  Customers are able to manually control bandwidth increases through tw telecom's MyPortal where they can increase capacity on-demand.  Customers are also able to schedule a bandwidth increase to accommodate an event such as data backup and retrieval.  Through the Scheduling Assistant, customers are able to set an increase in bandwidth, for a particular amount of time, while they are away from the office.  The increase in capacity then occurs automatically.  Future options to increase network capacity will include APIs (an Application Programming Interface) where the application will signal to the network the need for an increase in bandwidth.

tw telecom has taken a unique approach in developing and delivering its Intelligent Network portfolio.  Because the Intelligent Network capabilities leverage the company's comprehensive data services platform and its integrated systems architecture, the Intelligent Network services suite is scalable to meet the needs of all managed services customers. 

The first phase of tw telecom's Intelligent Network, Enhanced Management, gives managed service customers access to critical performance data of the Ethernet or IP VPN services in a granular view, segment by segment.  Dynamic Capacity is the second phase of the Intelligent Network giving E-Line Business Ethernet customers the ability to scale their bandwidth in real time.  The third phase of the Intelligent Network, currently under development, will focus on providing managed service customers an applications aware networking capability so applications are able to be prioritized in real time while applying network resources in a flexible way to meet business needs.   

"Our Intelligent Network is designed to provide customers with network capabilities, including bandwidth when they need it, where they need it and how they need it, and most importantly, in real time," Blount said.  "The tw telecom Intelligent Network allows customers to automatically see critical performance data, add bandwidth, prioritize traffic, as well as enable customers to dynamically access best of breed Cloud solutions."

tw telecom connects more commercial buildings to its resilient, fiber network than any other competitive communications provider.  Vertical Systems Group's U.S. Ethernet Leaderboard ranks tw telecom among the top three service providers in the country.   tw telecom owns and operates its own metro fiber networks and has one of the ten most interconnected in the world.  With these capabilities, tw telecom has the national capability, robust product portfolio and national/local customer care teams to support mission critical enterprise applications and to deliver the most sought after customer experience in the industry.

About tw telecom

tw telecom holdings inc., a unit of tw telecom inc., headquartered in Littleton, Colo., provides managed network services, specializing in business Ethernet and transport data networking, Internet access, voice, VoIP, VPN and security, to enterprise organizations and communications services companies throughout the U.S.  As a leading provider of integrated and converged network solutions, and its own Intelligent Network capabilities, tw telecom delivers customers overall economic value, quality, service and improved business productivity. Please visit www.twtelecom.com for more information.

SOURCE tw telecom