Jun 09, 2015, 09:00 ET
MUNICH and BOCA RATON, Fla., June 9, 2015 /PRNewswire/ -- As part of its drive to become a more channel-focused company, Unify, a leading communications software and services firm, today unveiled enhanced opportunities for channel partners in the small and medium business (SMB) space and mid-markets with the announcement of the latest updates to OpenScape Business and OpenScape Enterprise Express. Developed with direct input from channel partners, the all-in-one solutions deliver mobility, voice and unified communications (UC) capability at lower costs due to the ease of deployment. Unify also announced the availability of software and hardware support services through the channel, providing additional opportunities for channel partners to generate revenue.
"Our focus is to put the channel at the heart of everything we do, and we strive to provide partners with opportunities to grow their business in the best ways possible for them, and their customers," said Jon Pritchard, executive vice president of worldwide channels at Unify. "These enhancements to OpenScape Business and OpenScape Enterprise Express were driven by the needs of the channel to help expand their opportunities with SMB and mid-market customers. Additionally, the ability for partners to sell our end-to-end services and support frees partners to spend more time on higher-value activities."
OpenScape Business was developed specifically for the SMB market. Its pure software solution, OpenScape Business S, now supports up to 1500 users, providing a complete all-in-one UC offering for SMBs including voice, conferencing services, web-collaboration including video, presence, mobility, social networking and multi-channel contact center capabilities. An app called "myPortal to go" includes integrated VoIP client capabilities that enable anywhere workers to be reachable via Unify's One Number Service on any device, regardless of location. OpenScape Business is easily scalable and provides a path to full UC deployment when the business is ready, and makes it easy for partners to serve the smallest organization to those in the lower mid-market segment.
"Unify has consistently supported us to expand our business in the SMB market," said Roger Hedin, CEO of Aditel, Sweden. "The new software version of OpenScape Business S and its different deployment models, such as on-premise, hosted or cloud based, enables us to support any kind of existing customer infrastructure – delivering enhanced scalability options and greater business opportunities."
Developed for mid-size enterprises (currently up to 2,000 users with plans to scale to 8,000 users), OpenScape Enterprise Express is an all-in-one enterprise solution designed for fast installation. For partners focused on the enterprise space currently, OpenScape Enterprise Express offers an easy, comprehensive package to enable them to service mid-size organizations. The applications come from OpenScape Enterprise, an award-winning large enterprise solution deployed worldwide and now scaled for delivery to mid-size enterprises. All of the applications come pre-integrated, including voice, UC, messaging, and an optional contact center. The solution includes OpenScape Mobile, which features an intuitive gesture-driven user interface, with call-swipe capabilities. Additionally, OpenScape Enterprise Express can be deployed either on-premise or as a hosted solution.
"Today our customers are realizing the value of mobility and unified communications as a necessity in making their businesses more efficient," said Nikola Knezevic, CEO of NES Communications. "OpenScape Enterprise Express delivers these capabilities in a single all-in-one solution. We're excited to have this as one of our main offerings to mid-size companies."
"More and more we are seeing SMBs and mid-sized enterprises want to utilize the latest technologies to improve productivity and enable team members to work anywhere, from any device," said Bill Hurley, Chief Marketing Officer at Unify. "OpenScape Business and OpenScape Enterprise Express make it easy for organizations with limited resources and budgets to take advantage of the benefits of UC, providing all of the necessary applications in affordable and easy-to-implement solutions. And for partners, these solutions provide an opportunity to extend their reach in the SMB and mid-market spaces. We're delivering on our vision to make it easy for SMBs and mid-sized organizations to embrace the New Way to Work."
Unify Support Services Now Available for Channel Resale
The availability of software and hardware support services for channel resale complements Unify's value-added professional, managed, and installation services with turnkey, industry-standard support options that include software and hardware support, as well as installation services. Individual service options include professional installation and managed services. Standard and premium service packages are available, with options to add coverage for more comprehensive support.
Unify's software and hardware support resale program is available now in the U.S., Germany, and the UK, with additional regions to be announced as they become available. Unify also offers tailored managed and professional services to partners on a customer- or project-specific basis. These customizable services help partners and customers successfully adapt communications to business processes based upon market trends, conditions, and opportunities. For additional information, visit the Unify Partner Portal www.unify.com/partners.
The new release of OpenScape Enterprise Express is available now through Unify's channel partners. The new release of OpenScape Business will be available through Unify's channel partners in July.
For more information on OpenScape Business and OpenScape Enterprise Express , visit www.unify.com.
Unify is one of the world's leading communications software and services firms, providing integrated communications solutions for approximately 75 percent of the Fortune Global 500. Our solutions, including Circuit, unify multiple networks, devices and applications into one easy-to-use platform that allows teams to engage in rich and meaningful conversations. The result is a transformation of how the enterprise communicates and collaborates that amplifies collective effort, energizes the business, and enhances business performance. Unify has a strong heritage of product reliability, innovation, open standards and security.
Note: All trademarks mentioned herein are property of their respective owners.
Logo - http://photos.prnewswire.com/prnh/20131015/NY97454LOGO
Share this article