United Sets Company Performance Records During Busy Thanksgiving Travel Week

CHICAGO, Nov. 28, 2017 /PRNewswire/ -- This holiday travel period, from November 19 to November 26, United Airlines (UAL) set several company records, landing its best-ever Thanksgiving completion factor and twice breaking on-time performance records in the midst of some of the busiest travel days of the year.

On Thursday, United not only set a Thanksgiving record, but an all-time company record for on-time departures, with 89.1 percent, only to see that record broken the following day with an 89.8 percent on-time departure rate on Friday.

"This Thanksgiving we connected millions of our customers with family, friends and the moments that matter most in their lives.  And last week our employees went above and beyond to deliver on that commitment with record-shattering results," said EVP and Chief Operations Officer Greg Hart.

Five of United's hubs – Denver, Newark, Dulles, Houston, and Chicago – broke all-time hub on-time departure records during the week, with Chicago leading the way with a 94.4 percent consolidated on-time departure average on November 24.

United also finished the week with 99.6 percent consolidated completion, spurred by three days – including Wednesday, the busiest travel day – of zero cancellations and five straight days of zero cancellations on United Express.

About United

United Airlines and United Express operate approximately 4,500 flights a day to 337 airports across five continents. In 2016, United and United Express operated more than 1.6 million flights carrying more than 143 million customers. United is proud to have the world's most comprehensive route network, including U.S. mainland hubs in Chicago, Denver, Houston, Los Angeles, Newark/New York, San Francisco and Washington, D.C. United operates 751 mainline aircraft and the airline's United Express carriers operate 489 regional aircraft. The airline is a founding member of Star Alliance, which provides service to more than 190 countries via 28 member airlines. For more information, visit united.com, follow @United on Twitter or connect on Facebook. The common stock of United's parent, United Continental Holdings, Inc., is traded on the NYSE under the symbol "UAL".

SOURCE United Airlines