
Vendors Make the Switch to eZCom Lingo™ for Easy-to-Use EDI
Little Mass, MOR Cosmetics and Season's Designs migrate in order to streamline EDI operations with major department store chains
ENGLEWOOD, N.J., June 7, 2011 /PRNewswire/ -- eZCom Software, a leading Software-as-a-Service (SaaS) provider of multi-enterprise supply chain solutions, today announced that Little Mass, MOR Cosmetics and Season's Designs have migrated their EDI operations to eZCom Lingo™. eZCom's hosted B2B application Lingo is helping these companies meet the EDI requirements of big chain and department stores while dramatically reducing the amount of time and money spent on order fulfillment by automating and streamlining the document management process.
Little Mass offers three separate lines of clothing for little girls and tweens under the Little Mass, LePink and Truluv labels. While all of its clothing is manufactured in Los Angeles, the company ships to major department stores throughout America. During fall 2010, Little Mass switched to eZCom Lingo from its previous EDI provider in order to streamline the fulfillment process with Bloomingdale's, Nordstrom and SAKS Fifth Avenue. "eZCom Lingo is easier to use than what we had before. It's especially good at helping us fulfill individual orders across multiple stores," says Alba Valentin, shipping manager for Little Mass. "eZCom's overall service is the best I've seen. It's great to know that if I ever need help I can just pick up the phone and reach a knowledgeable and patient customer support team without any wait."
Los Angeles-based MOR Cosmetics migrated to eZCom Lingo from Inovis, now part of GXS, in January with a similar goal of simplifying supply chain relationships with its big department store customers. Warehouse manager Jesse Naranjo now uses Lingo to meet the EDI requirements of Bloomingdale's, Holt Renfrew, Nordstrom, SAKS Fifth Avenue and Zappos.com. "Inovis' web-based EDI product was very manual and very time consuming to use, as we had to process one order at a time," says Naranjo. "eZCom Lingo is clearly written by people who understand supply chain and logistics from a vendor's perspective. eZCom's system has intelligence and automation that saves us hours and in some cases days per shipment, resulting in significant return on investment."
Season's Designs is the largest designer and importer of Christmas stockings and tree skirts to specialty retailers in the U.S. and the largest designer and importer of mouth-blown, hand decorated heirloom glass Christmas tree ornaments. The company replaced its previous EDI service with eZCom Lingo in February to facilitate EDI transactions with both Stein Mart and SAKS Fifth Avenue. "Before we started to use Lingo, receiving chargebacks for making EDI related mistakes with our shipments was a big and costly problem," says Julie Walser, VP International Logistics at Season's Designs. "Since switching to eZCom Lingo, our shipments have been 100 percent accurate eliminating Stein Mart's per carton penalty. In addition, we save considerable time each day with Lingo's automatic invoice creation function that is based entirely on our shipments."
About eZCom
eZCom Software Inc. provides innovative Software-as-a-Service (SaaS) Business-to-Business integration solutions for small and mid-sized businesses (SMBs) in supply chains. eZCom capitalizes on the growing need for a simple and effective solution that empowers SMBs to effectively participate in these supply chains. eZCom's proprietary architecture supports multiple translation and communications protocols such as EDI X12, XML, and AS2, while reducing complexities associated with the technology and business processes. eZCom clients report up to 90% improvements in efficiency, and the company maintains less than 1% attrition due to competitive reasons. eZCom's solutions become an extension of the supplier's company, growing with them as their needs evolve. For further information, visit us at www.ezcomsoftware.com or call 877.765.3564.
SOURCE eZCom Software
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