HOUSTON, April 28, 2016 /PRNewswire/ -- Carlyle Place, Forest View, Monticello Oaks, and Westover Oaks Apartments, managed by Venterra Realty, have been recognized among ORA™ Power Rankings' elite 1% in the United States for online review excellence. These properties registered an ORA™ (Online Reputation Assessment) Score of 84 and higher. The national average ORA™ score is 56.15.
Developed by J Turner Research and published by Multifamily Executive, the ORA™ Power Rankings highlights the performance of properties, management companies, and REITs with regards to their online reputation. The rankings assign an ORA™ score to each property, based on a monthly, nationwide study of the online reputation of more than 14 million doors at 57,000 properties across multiple review sites and ILSs. The ORA™ score serves as the industry benchmark for measuring a property's online reputation. For more on ORA™ Power Rankings methodology, please visit http://www.jturnerresearch.com/orarankings
"We are so honored to have 4 of our communities in the elite 1% for online reviews," says Chief Operating Office, Richard Roos. "We strive to provide the best customer experience for our residents as displayed in our Customer Service Vision and Values. Receiving this honor, further endorses our commitment to improving the lives of our residents."
Venterra Realty is a leading owner/operator of multi-family real estate focused on the Sunbelt States with properties located in Texas, Georgia, Florida, North Carolina and Tennessee. Founded over 10 years ago, we have grown to over 17,000 units with over 500 employees. More importantly, we measure our success by our growth as a thought leader in this industry. We are paving a new way, building a culture in which our employees can really make a difference in the lives of our residents.
About J Turner Research
J Turner Research offers customer insights that empower multifamily owners and management companies to enhance customer satisfaction, increase closing ratios, and improve their online reputation. Each month, it surveys more than 120,000 residents and prospects and tracks the online reputation of more than 14 million doors nationwide. J Turner Research's Online Reputation Assessment™ Score serves as the industry benchmark for measuring a property's online reputation. Headquartered in Houston, the company was established in 2003. For more information, please call (281) 558-4840 or visit http://www.jturnerresearch.com
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SOURCE Venterra Realty