Verizon customers in North Carolina are the real winners in newest RootMetrics® wireless network performance report

Feb 23, 2016, 11:00 ET from Verizon

RALEIGH, N.C., Feb. 23, 2016 /PRNewswire/ -- Verizon customers in North Carolina are enjoying all the benefits of the top performing wireless network in the state, as rated by the new North Carolina RootScore® Report by RootMetrics. RootMetrics is an independent mobile analytics firm that uses off-the-shelf consumer smartphones to test the network capabilities of all four major U.S. wireless carriers in six network performance categories across various geographies.

This marks the second consecutive time Verizon won the Overall RootScore award in North Carolina.  Verizon also was ranked first in reliability, data performance and call performance and tied for first in text performance. Additionally, for the fifth consecutive time, Verizon's wireless network has been acknowledged by RootMetrics as the leader in overall performance among national wireless service providers across the U.S. Scores are based on RootMetrics drive and indoor tests, including 6,870 miles and 216 indoor tests in North Carolina from July through December 2015.

"Verizon's top priority is our network, and we invest heavily in North Carolina year in and year out to ensure our customers have the most reliable coverage across the state. Being recognized as the best overall network five consecutive times in North Carolina by RootMetrics further validates our efforts and solidifies our position as the leading wireless carrier for customers," said Sergei Mislevy, executive director – Network for Verizon's Southeast market.

Verizon continues to enhance its network in North Carolina by deploying new technology such as small cells and distributed antenna systems and expanding XLTE coverage, which doubles 4G LTE network bandwidth in cities nationwide, with faster peak speeds and greater capacity than before. In addition, Verizon has aggressively deployed LTE Advanced and carrier aggregation, which uses software to combine multiple network channels running on different spectrum bands into one big pipe, significantly increasing speeds for consumers. 

In the Metro RootScore report series, Verizon also tied for highest overall performance, reliability, call performance and text performance in Charlotte; and overall performance, reliability and text performance in Winston-Salem. Additionally, Verizon's wireless network was also recognized by RootMetrics as earning the most first place or shared first place rankings among the nation's top airports in the second half of 2015, with 25 Data RootScore Awards, including Charlotte Douglas International Airport.

Verizon Communications Inc. (NYSE, Nasdaq: VZ) employs a diverse workforce of 177,700 and generated nearly $132 billion in 2015 revenues. Verizon operates America's most reliable wireless network, with more than 112 million retail connections nationwide. Headquartered in New York, the company also provides communications and entertainment services over America's most advanced fiber-optic network, and delivers integrated business solutions to customers worldwide.

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Rankings based on RootMetrics U.S., North Carolina, Charlotte, Winston-Salem and Charlotte Douglas International Airport RootScore Reports: 2H, 2015. Tested with best commercially available smartphones on 4 national mobile networks across all available network types. Your experiences may vary. The RootMetrics award is not an endorsement of Verizon. Visit for more details.

Media contact: Kate Jay (678) 245-9532   Twitter: @kateharrisjay 

SOURCE Verizon