BELLEVUE, Wash., Oct. 16, 2018 /PRNewswire/ -- According to a new report from RootMetrics by IHS Markit, the gold standard for mobile performance benchmarking, Verizon is leading the mobile performance race in New York City and Tri-State Area, sweeping the awards for the fifth straight testing period. The 2nd Half 2018 New York City and Tri-State Area Metro RootScore® Report reveals the carrier earns outright awards in five of six categories, including overall performance, network reliability, network speed, data, and call performance.
When it comes to data performance in New York City and Tri-State Area, Verizon also records the fastest median download and upload speeds at 47.5 Mbps and 18.7 Mbps, respectively. On Verizon's network, subscribers can expect to download a high-definition television show in less than two minutes and upload a picture to social media in about two seconds. Meanwhile, Sprint makes data performance improvements, increasing its median download speed from 13.8 Mbps in the last testing period to 19.6 Mbps.
"In a fast-paced metro area like New York City, consumers have high expectations for lightning-fast mobile performance," said Doug King, director of business development at RootMetrics. "While Verizon dominates the mobile performance race in New York City for our fifth straight report, other carriers are making improvements in network reliability, data, and text performance. This is great news for consumers across the Big Apple that demand fast and reliable mobile service."
This is the fifteenth time RootMetrics has tested the mobile networks in New York City and Tri-State Area and issued findings for the metro area. RootScore Reports provide a scientific, independent, consumer-focused assessment of mobile network performance.
Mobile Performance You Can Depend on
Reliability and speed are crucial to a consistently good mobile experience. RootMetrics indicates performance in these key areas with its network reliability category, a combination of results from data, call, and text tests; and its network speed category, which examines results across testing of data transfers, downloading email, and web/app tasks. While all four carriers earn high RootScores above 96.0 in network reliability, Verizon earns the top spot outright for the ninth consecutive testing period. The carrier also earns the Network Speed RootScore Award outright for the fifth straight report.
The data performance category reflects how well networks perform in downloading and uploading data, performing email tasks, and downloading files that approximate loading typical webpages or apps. Verizon takes the Data Performance RootScore Award outright for the fifth consecutive testing period. Verizon also records the fastest median download and upload speeds at 47.5 Mbps and 18.7 Mbps, respectively.
Call and Text Performance
Call and text capabilities are fundamental to a strong mobile experience. Call performance testing is based on how reliably each network can place and maintain calls, while text performance measures how reliably and quickly consumers can send and receive text messages. Verizon earns an outright award in Call Performance for the fourth straight report. Meanwhile, AT&T, T-Mobile, and Verizon share the Text Performance RootScore Award for the second testing period in a row.
To evaluate the mobile experience in New York City and Tri-State Area, RootMetrics conducted tests across all hours of the day and night from September 13 through September 22. Using smartphones purchased off the shelf at carrier stores, tests were conducted indoors at 295 locations and while driving 5,605 miles. For details about RootMetrics testing, see the methodology section of the RootMetrics website.
RootMetrics®, by IHS Markit, is mobile analytics that measures mobile network performance and offers insights into the consumer mobile experience. RootMetrics provides data on mobile network performance to help the networks improve and give consumers an end-to-end look at mobile performance. To ensure that RootMetrics testing reflects real-world mobile usage, testing is conducted based on where, when and how consumers use their smartphones most often.
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Lori Niquette for RootMetrics