BELLEVUE, Wash., Oct. 2, 2018 /PRNewswire/ -- A new report from RootMetrics by IHS Markit, the gold standard for mobile performance benchmarking, reveals that Verizon excels in providing a strong mobile experience in Washington, D.C. According to the latest 2nd Half 2018 Washington, D.C. Metro RootScore® Report, Verizon takes outright awards in five out of the six categories, including overall performance, network reliability, network speed, call performance, and data performance.
However, when it comes to data performance in the metro area, AT&T records the fastest median download speed at 38.5 Mbps, and T-Mobile records the fastest median upload speed at 16.8 Mbps, respectively. Sprint also makes strides in data performance, increasing its median download speed from 15.4 Mbps to 25.1 Mbps since the previous round of testing.
"It's clear that Verizon is going above and beyond to provide an excellent mobile experience in Washington, D.C.," said Doug King, director of business development at RootMetrics. "While Verizon has swept the awards for two consecutive reports, the other carriers are making big improvements in data speed, and are even making sure their text performance is up to par with growing consumer expectations."
This is the sixteenth time RootMetrics has tested the mobile networks in Washington, D.C. and issued findings for the metro area. RootScore Reports provide a scientific, independent, consumer-focused assessment of mobile network performance.
Mobile Performance You Can Depend on
Reliability and speed are crucial to a consistently good mobile experience. RootMetrics indicates performance in these key areas with its network reliability category, a combination of results from data, call, and text tests; and its network speed category, which examines results across testing of data transfers, downloading email, and web/app tasks. While all four carriers earn excellent scores of 97.3 or higher in the network reliability category, Verizon takes the award outright for the third consecutive report. Verizon also earns an outright win in network speed for the second time in a row.
The data performance category reflects how well networks perform in downloading and uploading data, performing email tasks, and downloading files that approximate loading typical webpages or apps. Verizon wins the Data Performance RootScore Award outright for the third consecutive report. However, AT&T records the fastest median download speed at 38.5 Mbps, which would allow a subscriber to download a high-definition TV show in about two minutes. Meanwhile, T-Mobile records the fastest median upload speed at 16.8 Mbps, which would allow users to upload a picture to social media in about two seconds.
Call and Text Performance
Call and text capabilities are fundamental to a strong mobile experience. Call performance testing is based on how reliably each network can place and maintain calls, while text performance measures how reliably and quickly consumers can send and receive text messages. Verizon wins the Call Performance RootScore Award outright for the third consecutive report. Meanwhile, all four carriers share the Text Performance RootScore Award, which was previously held by solely T-Mobile, AT&T, and Verizon.
To evaluate the mobile experience in Washington, D.C., RootMetrics conducted tests across all hours of the day and night from August 21 through August 30. Using smartphones purchased off the shelf at carrier stores, tests were conducted indoors at 124 locations and while driving 2,096 miles. For details about RootMetrics testing, see the methodology section of the RootMetrics website.
RootMetrics®, by IHS Markit, is mobile analytics that measures mobile network performance and offers insights into the consumer mobile experience. RootMetrics provides data on mobile network performance to help the networks improve and give consumers an end-to-end look at mobile performance. To ensure that RootMetrics testing reflects real-world mobile usage, testing is conducted based on where, when and how consumers use their smartphones most often.
© 2018 RootMetrics. All rights reserved.
FOR MORE INFORMATION:
Lori Niquette for RootMetrics