VictorOps Introduces First-of-Its-Kind Technology that Automates Human Behavior Around Solving IT Problems

LAS VEGAS, Nov. 12, 2014 /PRNewswire/ -- VictorOps is changing the DevOps game with the introduction of the VictorOps Transmogrifier. Addressing two of the biggest challenges of being on-call today--documentation and alert fatigue--The Transmogrifier automates the human element that is inherent to solving problems that until now had not been addressed by existing IT alerting or incident management software.

With alert transmogrification, real-time remediation data comes baked into the initial alert, placing all relevant facts in the hands of engineers when it counts. By surfacing an organization's existing documentation and importing both graphs and data alongside the initial alert, engineers in a firefight can immediately see a path to solve the problem.

"We have a long history working with VictorOps," said Mary Moore-Simmons, Technical Project Manager, SendGrid. "The introduction of the VictorOps Transmogrifier is another example of the company's constant product innovation and willingness to not only listen to customer feedback, but to ensure the solution is solving a real problem."

In addition to addressing the problem of documentation, the VictorOps Transmogrifier helps to quiet noisy alarms and decrease overall alert fatigue, a concern for nearly all DevOps teams. The process of alert transmogrification gives teams a process for addressing alerts and enabling them to behave differently. Everything from cleaning up and quieting alarms during certain parts of the day to ensuring alarms are directed to specific people, and creating alarms for custom monitoring solutions or emails.

"Our brand promise is to make on-call suck less. With the introduction of this technology, we are delivering on that," said Todd Vernon, co-founder and CEO, VictorOps. "Teams can now take advantage of their documentation and resident knowledge bases when it really matters. We also are attacking alert fatigue head on by allowing engineers to change the state of their alerts based on institutional knowledge."

The VictorOps Transmogrifier is available today as part of a private beta inside the VictorOps administration interface. Learn more here or stop by the VictorOps Booth #1142 during this week's AWS re:Invent to see it first hand.

About VictorOps
VictorOps is an incident lifecycle management and collaboration platform for IT and DevOps teams that combines the power of people and data to solve IT problems in real-time. The VictorOps platform seamlessly orchestrates team situational awareness, incident creation, escalation, notification, and remediation with team members regardless of physical location or time of day. Privately held, VictorOps is backed by Costanoa Venture Capital and Foundry Group. For more information, visit www.victorops.com and follow the company on Twitter @GoVictorOps.

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SOURCE VictorOps

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