Virgin America Gains Insight to Performance of Critical Applications with Nimsoft Monitoring Solution

NMS helps airline improve service levels through rapid growth by providing business-level view of critical systems performance

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Apr 27, 2010, 09:00 ET

REDWOOD CITY, Calif., April 27 /PRNewswire-FirstCall/ -- Nimsoft, a business unit of CA, Inc. (Nasdaq: CA), today announced that Virgin America, a fast-growing, California-based airline, has implemented the Nimsoft Monitoring Solution (NMS) to monitor its entire infrastructure, as well as the end-user performance of critical applications. NMS reporting and dashboards provide executives insight into service delivery, translating IT performance into a clear view of business processes.

NMS is replacing Virgin America's existing point monitoring solution, providing richer functionality and unified monitoring capabilities. By implementing NMS, the IT organization at Virgin America can proactively monitor critical systems and provide better management and response times to potential issues.

"Virgin America has been growing since its founding, adding more airports and serving more guests," said Ravi Simhambhatla, Virgin America chief information officer. "With a more diverse and extensive infrastructure, we outgrew our existing point solution, and were looking to upgrade to a fully supported, enterprise-class monitoring solution. NMS offers tremendous ease of use and a rich feature set that is ideal for our business requirements, without the high cost."

Virgin America's mission is to make "flying good again." The progressive airline offers new planes and innovative amenities such as mood-lit cabins, custom designed leather seats, power outlets and a video touch-screen at every seatback.

"Virgin America is on the cutting edge of airline innovation and technology, so it's fitting that the company selected Nimsoft to watch over its most critical systems and applications," said Gary Read, senior vice president and general manager of the Nimsoft business unit at CA. "With NMS, the company can accommodate the growth of its infrastructure without a significant resource increase. NMS provides automated alerting, informative dashboards and granular insight into Virgin's critical systems, enabling faster response time to incidents and proactive infrastructure management and troubleshooting."

About Virgin America

Headquartered in California and launched in August 2007, Virgin America is one of the fastest growing start-up U.S. airlines of all time and currently employs over 1500 people. Virgin America offers guests attractive fares and a host of innovative features aimed at reinventing air travel. The airline's base of operations is San Francisco International Airport's modern International Terminal. The airline's new aircraft offer interactive in-flight entertainment systems and power outlets near every seat for electronic gear. Virgin America offers in-flight internet service on every flight and hosts the largest in-flight entertainment library in the U.S. skies via its touch-screen Red™ seatback system. In just over two years flying, the airline was named "Best Domestic Airline" in the Conde Nast Traveler Readers' Choice Awards and in Travel + Leisure's World's Best Awards two years running. For more, please visit: www.virginamerica.com

About Nimsoft

Nimsoft provides Unified Monitoring™ solutions for virtualized datacenters, hosted and managed services, cloud platforms, and SaaS resources. The Nimsoft Unified Monitoring architecture eliminates the need to deploy a new monitoring solution for outsourced services, public or private clouds, or SaaS implementations. About 800 customers use Nimsoft Unified Monitoring solutions, including emerging enterprises such as Casual Male, European Medicines Agency (EMEA), Ladbrokes, Sur La Table, TriNet, Virgin America and hundreds of leading hosting, cloud and managed service providers such as 1&1, BlueLock, CDW, Hitachi, and Rackspace. For more information, visit www.nimsoft.com or to see Nimsoft Unified Monitoring in action, visit the Nimsoft public portal at www.unifiedmonitoring.com. Nimsoft is a business unit within the CA Cloud Products & Solutions Business Line.

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About CA

CA (Nasdaq: CA), the world's leading independent IT management software company, helps customers optimize IT for better business results. CA's Enterprise IT Management solutions for mainframe and distributed computing enable Lean IT -- empowering organizations to more effectively govern, manage and secure their IT operations. For more information, visit www.ca.com.

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