VirtualTone Announces Tighter Integration with ConnectWise

HOUSTON, Nov. 11, 2013 /PRNewswire/ -- VirtualTone (www.virtualtone.net) the premier VoIP solution and channel partner for Managed Service and IT Solution providers, announced their release of the VTONE MSP BILLING Module. The VTONE MSP BILLING Module allows partners to literally set, and forget, their service billing within ConnectWise (www.virtualtone.net/msp), the market leading PSA (Professional Services Automation) solution for IT service providers, making their lives easier every month when it comes time to bill their customers.

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"Our Managed Service Provider (MSP) Partners are our true inspiration," said Jay Gubert, President of VirtualTone. "Together, we continue to move in positive directions. The VTONE MSP BILLING Module is one inspiration from this partnership. Our integration for the ConnectWise PSA is the first of its kind: giving our partners true 'set it, and forget it' billing capabilities for their services, with a white labeled communications solution, thus closing the gap for their modern office offering."

VirtualTone developed this module after asking their partners about their number one pain point. The VTONE MSP BILLING Module eliminates any challenges their partners previously experienced, allowing them to leverage the speed and ease of agreement billing in the ConnectWise PSA solution they've used for years to run their business. With VirtualTone's dedication to the success of other IT service providers throughout the US, they are releasing this module to allow their customers to leverage automatic billing, and ease tension around this necessary function of their business.

"We are excited to work more closely with VirtualTone and its customers, and look forward to helping them realize the immediate value of this tighter integration," said Jeannine Edwards, Director, ConnectWise Community. "Leveraging ConnectWise, VirtualTone users can now easily, quickly and efficiently bill their customers, relieving current headaches associated with billing, while dramatically improving productivity."

For more information on VirtualTone, and the VTONE MSP BILLING Module, please contact VirtualTone at 888-755-6864.

About VirtualTone
VirtualTone is a Houston-based company, founded in 1998, that offers dedicated, hosted voice over internet protocol (VoIP) communications and internet solutions to clients across the nation and around the world. VirtualTone® technology is designed with cloud computing technology and is accessible using any broadband internet connection, allowing clients to break free from old PBX technology.

VirtualTone offers a comprehensive, commission-based partner program, which allows partners to present VirtualTone as part of their portfolio, creating an additional profit center based on predictable, recurring revenue. This partnership saves clients time and money, while adding to the partner's bottom line. A key feature offered by VirtualTone is the VTone SideBar2™. The application, which integrates seamlessly with ConnectWise, includes a live call display panel, call detail reporting, call center queue monitoring, call recording, voicemail, DND status and a full host of statistics and controls. The VTone SideBar2 instantly searches the ConnectWise database, and retrieves and displays customer information in the ConnectWise Portal directly on the user's screen. Connect with VirtualTone on Twitter and LinkedIn.

More information is available at www.virtualtone.net and www.virtualtone.net/msp

SOURCE VirtualTone