Virtusa Named a Global Leader in the 2026 ISG Provider Lens® Agentic AI Services Report
Recognition highlights Virtusa's ability to transition enterprise workflows from basic AI assistance to autonomous, machine-executed operational systems powered by stringent runtime safeguards.
SOUTHBOROUGH, Mass., Oct. 27, 2026 /PRNewswire/ -- Virtusa, a global AI-native engineering services company, today announced it has been named a Leader in the ISG Provider Lens® Agentic AI Services 2026 global study. Virtusa was specifically recognized as a Leader in the Agentic AI Development and Deployment Services - Midsize quadrant.
The ISG report evaluates providers of agentic AI solutions that autonomously plan, execute, and optimize complex multistep tasks with minimal human intervention. As enterprises look to evolve beyond traditional, passive AI copilots, Virtusa's multi-agent architectures empower organizations across financial services, healthcare, telecom, and retail to achieve scalable operational throughput.
"Enterprises are no longer just looking for passive AI chatbots; they require goal-driven, autonomous systems that can safely execute complex operational tasks and move the businesses towards an AI-native future," said Surajit Bhattacharjee, Head of AI at Virtusa. "This Leader recognition from ISG is a testament to our ability to drive enterprise-grade AI transformation. By anchoring agentic workflows in rigorous runtime safeguards, pinpointed context, and seamless integrations, we allow our clients to deploy machine-executed operations with confidence, compliance, and measurable ROI."
Virtusa's agentic AI solutions combine long-context processing, retrieval-augmented generation (RAG) frameworks, and continuous evaluation to ensure safe and compliant deployment. These systems interpret objectives, invoke enterprise tools, collaborate with human operators, and adapt in real time.
"Virtusa engineers agentic systems around controlled execution, combining orchestration, enterprise integration, evaluation, and runtime safeguards to move selected workflows from AI assistance toward machine-executed operational responsibility," said Gowtham Kumar Sampath, Lead Analyst at ISG.
Virtusa's positioning is further bolstered by high customer experience ratings within ISG's Star of Excellence benchmarks. To accelerate market education and enable high-velocity AI adoption, Virtusa is providing unrestricted, friction-free access to the complete ISG Leader report.
To read the full ISG Provider Lens® Agentic AI Services 2026 report without a form fill, visit this page.
About Virtusa
Virtusa is a global AI-native engineering services company helping enterprises grow faster, operate more efficiently, and navigate the transition to an AI-native future. We help organizations move from ad hoc AI adoption to fully autonomous, agentic-ready operations, unlocking the value that matters: new revenue, stronger margins, and better experiences for customers and employees. We do this by changing how work gets done, leveraging deep domain, process, and engineering mastery to integrate each client's operational context directly into technology systems. Drawing on 30 years of product and platform engineering heritage, Virtusa leads by example: its global workforce serves as its own proving ground, equipped with certified AI-native engineering teams, autonomous agentic practices, and deep platform alliance partnerships. Headquartered in Southborough, Massachusetts, Virtusa employs over 32,000 world-class professionals across 31 countries, serving Forbes Global 2000 leaders in financial services, healthcare, communications, media, retail, high-tech, and more. To learn how Virtusa makes experiences better with technology, visit www.virtusa.com.
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