Vonage and Amdocs Ink Five-Year Managed Services Agreement for the Delivery of a Full BSS Solution

Leading provider of voice and messaging services over broadband will deploy Amdocs to expand billing and ordering operations

Jun 08, 2010, 06:00 ET from Amdocs

BUDAPEST, Hungary, June 8 /PRNewswire-FirstCall/ -- Amdocs (NYSE: DOX), the leading provider of customer experience systems, today announced that it will deliver business support systems (BSS) under a five-year, managed services agreement to support the U.S., Canadian and United Kingdom operations of Vonage (NYSE: VG). Vonage is a leading provider of high-quality, voice and messaging services over broadband networks. The announcement was made at Amdocs' 2010 Global InTouch Business Forum, Amdocs' annual customer and partner event taking place this week.

"We're continuing to expand our product offerings which require more flexibility in our customer management, billing and ordering capabilities," said Nick Lazzaro, senior vice president of product development and information technology for Vonage. "The Amdocs solution will help us improve time-to-market for innovative products and services, and deliver a superior experience for our customers."

"Vonage is a pioneer in VoIP and a recognized innovator," said Brian Shepherd, group president of marketing and mobile services for Amdocs. "Leveraging Amdocs' managed services excellence and integrated product portfolio can help accelerate Vonage's business growth and operational efficiencies as it brings new products to market."  

Vonage will deploy the Amdocs BSS Pack - an off-the-shelf solution that delivers Amdocs' charging, ordering, enterprise product catalog and activation management systems, as well as the required implementation services and business processes. The Amdocs BSS solution enables companies to launch new products more quickly, bundle products and promotions, increase sales and offer better customer service, while improving operational efficiencies and reducing costs.

About Vonage

Vonage (NYSE: VG) is a leading provider of high-quality voice and messaging services over broadband networks. Our award winning technology serves approximately 2.4 million subscribers. We provide feature-rich, affordable communication solutions that offer flexibility, portability and ease-of-use.

Our Vonage World plan offers free unlimited calling to landline phones in all cities and locations in more than 60 countries with popular features like call waiting, call forwarding and voicemail -- for one low, flat monthly rate.

Vonage's service is sold on the web and through regional and national retailers including Wal-Mart Stores Inc. and is available to customers in the U.S., Canada and the United Kingdom. For more information about Vonage's products and services, please visit http://www.vonage.com.

Vonage Holdings Corp. is headquartered in Holmdel, New Jersey. Vonage(R) is a registered trademark of Vonage Marketing Inc., a subsidiary of Vonage Holdings Corp.

About Amdocs

Amdocs is the market leader in customer experience systems innovation. The company combines business and operational support systems, service delivery platforms, proven services, and deep industry expertise to enable service providers and their customers to do more in the connected world. Amdocs' offerings help service providers explore new business models, differentiate through personalized customer experiences, and streamline operations. A global company with revenue of $2.86 billion in fiscal 2009, Amdocs has approximately 18,000 employees and serves customers in more than 60 countries worldwide. For more information, visit Amdocs at www.amdocs.com.

Amdocs' forward looking statement

This press release includes information that constitutes forward-looking statements made pursuant to the safe harbor provision of the Private Securities Litigation Reform Act of 1995, including statements about Amdocs' growth and business results in future quarters. Although we believe the expectations reflected in such forward-looking statements are based upon reasonable assumptions, we can give no assurance that our expectations will be obtained or that any deviations will not be material. Such statements involve risks and uncertainties that may cause future results to differ from those anticipated. These risks include, but are not limited to, the effects of general economic conditions, Amdocs' ability to grow in the business segments it serves, adverse effects of market competition, rapid technological shifts that may render the Company's products and services obsolete, potential loss of a major customer, our ability to develop long-term relationships with our customers, and risks associated with operating businesses in the international market. Amdocs may elect to update these forward-looking statements at some point in the future, however the Company specifically disclaims any obligation to do so. These and other risks are discussed at greater length in the Company's filings with the Securities and Exchange Commission, including in our Annual Report on Form 20-F for the fiscal year ended September 30, 2009, filed on December 7, 2009 and in our quarterly 6-K forms furnished on February 8 and May 13, 2010.