BOSTON, March 20, 2018 /PRNewswire/ -- VooDoo BBQ & Grill today announced the launch of their new guest engagement program. This new program, and redesigned mobile experience, has been developed in coordination with LevelUp, the growth engine for restaurants. The program enables guests to use their phone to earn loyalty points, pay and redeem rewards with a single action at the register.
"Our newly upgraded app exceptionally represents VooDoo BBQ & Grill's personality and brand," said Craig Reeder, chief operating officer of VooDoo BBQ & Grill. "LevelUp has been a great partner for crafting a custom digital experience and they've opened up a whole set of new ways to engage our guests. Our customers are always at the forefront of everything we do and the new app will make it easier for them to engage with our brand and get the rewards they love."
In celebration of the launch, the New Orleans barbecue chain is offering $5 to app users on their second visit and $10 off when a customer spends $100. The new engagement program also features loyalty statuses guests can achieve as they continue to use the app.
"We are thrilled to work with VooDoo BBQ & Grill to create an upgraded digital engagement strategy and enhanced guest experience," said Emma Beckerle, director of client services at LevelUp. "As a customer-centric brand, VooDoo BBQ & Grill will leverage the insights gained from this new program to create more personalized experiences that drive deeper connections with their individual customers."
Guests who had previously earned loyalty will see their loyalty points appear automatically on the new app and will be able to manage their rewards directly on the app.
LevelUp connects restaurants and guests with a seamless customer experience that blends analytics, loyalty, and rewards. LevelUp brings its technology to market in multiple ways: embedded into partner restaurant apps to provide a full-stack customer engagement solution; via an open developer platform that powers over 200 mobile apps; and through the LevelUp's partner distribution channels, which lets consumers order ahead and avoid the line at their favorite lunch spots using the apps already on their phone. Based in Boston, MA, LevelUp is backed by leading investors such as Google Ventures, Highland Capital and JPMorgan Chase.
About VooDoo BBQ & Grill
Born on Mardi Gras day in the heart of the Crescent City, VooDoo BBQ & Grill has been serving up the sound, the soul, and the taste of New Orleans BBQ since 2002. VooDoo BBQ & Grill operates 12 locations across Louisiana, Texas, Florida, and Indiana.