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Vox Mobile and AirWatch collaborate with TELUS to launch Mobile Device Management Made Easy


News provided by

Vox Mobile

Aug 27, 2014, 10:21 ET

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CLEVELAND, Aug. 27, 2014 /PRNewswire/ -- TELUS, Canada's fastest-growing national telecommunications company, is introducing a powerful mobile offering designed to provide businesses with a richer user experience while simplifying and securing the management of mobile networks. TELUS "MDM Made Easy" leverages industry-leading technology and services from AirWatch® by VMware® and Vox Mobile for a new simple turn-key mobile device management (MDM) solution that allows businesses to manage their smartphones and tablets through a user-friendly cloud-based portal.

The mobile landscape is becoming increasingly challenging for Canadian businesses. IT departments are tasked with controlling costs and keeping sensitive information secure while dealing with a disparate set of handsets and operating systems and the growing trend of workers using their personal devices for business (known as Bring Your Own Device or BYOD). And end users are requiring even more flexibility, functionality, and access as businesses become more reliant on the "business anywhere" concept.

MDM Made Easy allows businesses to quickly deploy a feature-rich MDM solution without investing in infrastructure. This cloud-based solution eliminates the need for on-premise hardware, while pre-configured user profiles simplify enrolling, configuring and updating devices – freeing up a company's IT resources and expertise to focus on their core business. 

MDM Made Easy is built to be customized; TELUS business customers receive a complimentary basic package for their TELUS devices and can add additional security features like secure email, application scanning, file sharing and secure web browsing. MDM Made Easy allows businesses to manage mobile devices across multiple platforms (i.e., iOS, Android, BlackBerry and Windows) and carriers. Businesses can also purchase licenses to manage non-TELUS devices, making it ideal for BYOD scenarios.

MDM Made Easy is powered by the AirWatch platform, which is leveraged by more than 13,000 global customers worldwide. AirWatch was recently recognized by Gartner as a leader in the 2014 Gartner Magic Quadrant for Enterprise Mobility Management* for the fourth consecutive year.

"AirWatch, TELUS and Vox Mobile have come together to enable Canadian businesses to drive transformation across their organization through mobile," said John Marshall, senior vice president and general manager, AirWatch by VMware. "By leveraging AirWatch's best-in-class platform and TELUS' coast-to-coast network, TELUS MDM Made Easy helps businesses quickly deploy a leading solution that combines connectivity, security, service, simplicity and value."

Vox Mobile was recognized by Forrester Research, Inc. as a leader in "The Forrester Wave™: Global BYOD Management Services, Q2 2014", and for a second consecutive year was named to the 2014 Gartner® Magic Quadrant for Managed Mobility Services (MMS). Since 2011, TELUS MMS has been powered by Vox Mobile.

"The collaboration of our three organizations to create a unique offering continues to point to the ability of mobility to transform business. We're extremely excited to continue our partnerships with TELUS and AirWatch in bringing this new solution to the market," said Kris Snyder, CEO of Vox Mobile.

For more information about TELUS MDM made easy, visit telus.com/MDM.

About Vox Mobile

Vox Mobile provides complete enterprise mobility by administering every aspect of mobile technology including planning, management, and support. More than 600 companies around the globe use Vox Mobile solutions to ensure their mobile workforces are connected and productive.

Currently, Vox Mobile manages more than 400,000 connections and achieves First Call Resolution more than 93 percent of the time. In Canada, TELUS Managed Mobility Services, powered by Vox Mobile, offers you six individual yet integrated service modules, providing an end-to-end outsourced option for managing wireless devices on multiple platforms, from multiple carriers.  As a founding member of the Global Enterprise Mobility Alliance (GEMA), Vox Mobile is able to provide global support for multi-national corporations. Headquartered in Cleveland, Ohio, Vox Mobile operates support centers and sales and consulting offices throughout North America and has the highest Net Promoter Score (NPS) and customer satisfaction levels in the industry. Vox Mobile supports enterprise mobility environments utilizing leading providers' technologies, including VMware [VMW], Samsung Knox and Apple [AAPL]. For more information, visit www.voxmobile.com.

*About the Magic Quadrant
Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

Gartner, Magic Quadrant for Enterprise Mobility Management Suites, Terrence Cosgrove, Rob Smith, Chris Silva, Bryan Taylor, John Girard, Monica Basso, June 3, 2014.

VMware and AirWatch by VMware are registered trademarks or trademarks of VMware, Inc. or its subsidiary in the United States and other jurisdictions. The use of the word "partner" or "partnership" does not imply a legal partnership relationship between VMware and any other company.

SOURCE Vox Mobile

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