What do Google, American Express, Coca-Cola and Philips Senior Executives Have to Say About Their Shared Services and Outsourcing Developments?

Feb 14, 2013, 05:03 ET from Shared Services & Outsourcing Network (SSON)

LONDON and PRAGUE, February 14, 2013 /PRNewswire/ --

C-level executives from companies including Google, American Express, Coca-Cola, Philips, Lufthansa and Zurich Insurance will be leading discussions at the 13th Annual European Shared Services & Outsourcing Week, from 21-24 May 2013 at the Prague Congress Centre.

Joined by 80+ speakers ranging from CIOs, CFOs, SVPs and other heads representing the BFSI, Manufacturing, FMCG, and Retail industries, they will host sessions for 600+ SS&O practitioners from the Western and Eastern Europe, Scandinavia and MENA regions.

Designed for all levels of maturity, the programme centralises around latest developments within the space, in particular new offshoring strategies and innovative ways of generating revenue within SSOs, as well as mobility, designing and executing a GBS framework, and more. The agenda is further broken down by function-based streams and summits, offering those in HR, IT, Procurement, BPM and Sourcing the opportunity for a dedicated learning experience.

The SS&O space has evolved significantly in the past few years, most notably with the recent offshoring versus in-country versus near-market debate. With the closing gap on costs between moving overseas and staying near-shore, the advantages of setting up centres closer to target markets are increasing, causing many organisations to re-think their offshoring strategies.

With this in mind, this year's agenda also introduces regional roundtables, to ensure participants understand the 'big-picture' benefits of each delivery option but also to get the necessary granular details on each region. Moderators who have regional success and can share their lessons learned will lead roundtables on the UK, Nordics, Eastern Europe, Western Europe, China and India.

"It's a no-brainer. SSO Week is the industry's number one gateway to sharing knowledge, trends and transformational practices. Now more than ever it's vital for me to build and maintain a network of peers who I KNOW are pushing this whole space forward. That's why I'd never miss it," said Philip Whelan, Head of European Business Service Centre, BP of a previous SSO Week.

The SSO Week, produced by SSON, will also host site tours to the Johnson & Johnson and Siemens Shared Services Centres, and hold the annual European Shared Services Excellence Awards.

Conference fees apply. Details are available at http://www.ssoweek.com or Twitter: @SSOWeek / @SSONetwork.

Kim Vigilia

SOURCE Shared Services & Outsourcing Network (SSON)