SANTA CLARA, Calif., Aug. 12, 2014 /PRNewswire/ -- WhiteHat Security, the Web security company, today announced a security guarantee and new offering for customers protecting against website breaches: WhiteHat Sentinel Elite. Sentinel Elite is a new service that combines the company's most comprehensive vulnerability website assessment processes with an additional money back guarantee. Should a customer suffer a website breach due to a vulnerability that WhiteHat should have discovered but missed, the customer will be fully refunded.
Sentinel Elite builds on the proven security of WhiteHat Sentinel, which offers the lowest false-positive rate of any web application security solution available as well as more than 10 years worth of website vulnerability assessment experience. This service, combined with a one-of-a-kind security guarantee from WhiteHat gives customers the confidence in both their purchase decisions as well as the integrity of their websites and data.
"The information security industry has grown too comfortable with the notion of unguaranteed protection and, quite frankly, customers deserve more than that," said Jeremiah Grossman, founder and iCEO of WhiteHat Security. "Most security vendors do not know with any true certainty what their product failure rate, or security product gap that can lead to breach, is; therefore, they are not willing to stand behind their customers in the event that their technology or service fails to deliver as promised.
"WhiteHat Security wants to shift that mentality; we have the data to back up the effectiveness of our solution and we are putting our money where our mouth is with Sentinel Elite," added Grossman.
WhiteHat Security has more than a decade's worth of data from tens of thousands of website vulnerability scans, backed and verified by a team of more than 100 applications security specialists in the company's Threat Research Center (TRC). This information combined with a number of other contributing data points – including shared data from Verizon and other incident response vendors as well as information provided directly from customers on anything from 'missed' vulnerabilities, to real breaches – results in a failure rate by WhiteHat Sentinel of less than .01 percent.
Security Guaranteed with Sentinel Elite
Sentinel Elite customers receive the added assurance that should a breach occur due to a vulnerability that WhiteHat Security should have identified, they will receive a full refund. Sentinel Elite customers will also receive additional dedicated support and services from WhiteHat Security, including:
- A dedicated subject matter expert
- Prioritization guidance report highlighting which vulnerabilities to fix first to reduce risk
- WhiteHat Limited Platinum Support which includes a one-hour SLA, quarterly summary and exploit reviews, and a direct line to the TRC
"We have always been serious about web security, because our customers have no other option than to be serious," said Grossman. "We envision an industry where measurable protection matters, and a future where all security products come with guarantees. Most important, we want to pave the way to a future where the vendors' best interests are in line with that of their customers. Sentinel Elite is the first of many steps we are taking to make this a reality."
More information on Sentinel Elite can be found here.
About WhiteHat Security
Founded in 2001 and headquartered in Santa Clara, California, WhiteHat Security is the leader in application security, enabling businesses to protect critical data, ensure compliance, and manage risk. WhiteHat is different because we approach application security through the eyes of the attacker. Through a combination of technology, more than a decade of intelligence metrics, and the judgment of real people, WhiteHat Security provides complete web security at a scale and accuracy unmatched in the industry. WhiteHat Sentinel, the company's flagship product line, currently manages tens of thousands of websites – including sites in highly regulated industries, such as top e-commerce, financial services, and healthcare companies. For more information on WhiteHat Security, please visit www.whitehatsec.com.
SOURCE WhiteHat Security