CLEVELAND, May 16, 2012 /PRNewswire/ -- Window Nation, one of the nation's top remodelers based on national rankings, has purchased the remaining assets of Regency Window Co. in Twinsburg.
Regency Windows left customers hanging when it abruptly closed without warning in January and defaulted on its loans.
As Window Nation did not perform any of Regency Windows' installations or profit from any of those jobs, Window Nation itself isn't able to offer warranty service on Regency purchases. However, Window Nation has set up a new web site, www.RegencyWindow.com, to help Regency buyers and offer guidance on resources.
"We want to help Regency buyers understand their options," says Window Nation President Harley Magden. "We want people to know that just because Regency Windows closed their doors, that doesn't mean existing customers have no warranty. In fact, the majority of the windows that Regency sold are still covered by the manufacturers' warranties."
RegencyWindow.com lists phone numbers for all manufacturers that Regency Windows used. The web site provides information on what to do and how to contact manufacturers if a service issue exists now or develops in the future on a product purchased from Regency.
Regency Windows consumers who placed a down payment for products they never received should contact the Ohio Attorney General's office at www.ohioattorneygeneral.gov or 800-282-0515 with their complaint.
For Regency buyers looking to purchase additional windows to complete their project, Window Nation has been able to negotiate special pricing with Regency Windows' manufacturers to help finish the job.
Window Nation was founded in 2006 by Cleveland natives Harley and Aaron Magden. The company has consistently earned praise from customers on GuildQuality surveys, Angie's List and the Better Business Bureau for the quality of its products, installation, and customer service. Window Nation ranks 20th on Replacement Contractor's Replacement 100 List of the 100 largest companies in the home improvement industry, and 28th on Qualified Remodeler's Top 500 list of the nation's top 500 remodelers ranked by revenue. Learn more at www.windownation.com.
SOURCE Window Nation