Workato Announces Integration with Slack's Message Menus

Workbot offers elegant scheduling of reports via automation

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Apr 11, 2017, 13:00 ET

CUPERTINO, Calif., April 11, 2017 /PRNewswire/ -- Workato, a leading enterprise-class cloud integration and automation platform, today announced a new Workbot integration for Slack's Message Menus. Workbot's new integration provides business users with an elegant and simple way to access applications, commands, or integration and automations, through Slack's drop-down Message Menus, resulting in faster responses and reporting across business functions. Slack is a digital workplace that connects users to the people and tools they work with everyday.

"More than 5,000 businesses use Workbot to command apps right from Slack, whether it's to access or update information, get personalized notifications, chart data, or run and manage custom workflows," said Bhaskar Roy, head of growth at Workato. "Workbot, one of the first bots to build an integration for Slack's new Message Menus, brings the power of business apps directly into Slack. Through this integration, Workbot can schedule automations and add new app connections, further streamlining many business processes for users."

A key benefit to the Workbot 'Schedule' feature in Message Menus is that it allows scheduling of bot commands to automatically generate reports, send notifications, start workflows, or run custom automations in Slack. For example, sales teams can create a schedule from Salesforce, to check the status of open leads and opportunities every morning; customer support reps can create schedules from Zendesk, to see a list of urgent tickets that require attention each week; and marketing teams can create schedules from Mixpanel, to see key conversion information every hour.

Connecting business apps is simplified through Message Menus, helping users to access apps right from Slack. This allows Workbot to do things like unfurl URLs from Salesforce and Github, send personalized notifications, and complete actions inside of the app, like creating a new campaign in MailChimp or close a ticket in Zendesk. Previously, users would have to scroll through a list of apps before selecting the desired application. Slack's Message Menu feature eliminates the process of manually scrolling through the list of available applications, replacing it with an alphabetized drop down menu.

"Workbot's integration with Slack Message Menus offers a more elegant user experience and task scheduling and improves every interaction with business applications from Slack," concluded Roy.

For more information, please visit http://www.workbot.com

About Workato
Workato, a leader in cloud and on-premise automation and a no-code integration platform, enables you to seamlessly integrate with thousands of apps to automate your workflows. Trusted by over 15,000 customers, it is the only platform that provides an agile, self-service way to integrate your Marketing, Sales, Customer Support, DevOps and ITOps stacks for all types of businesses - SMBs to Fortune 500 companies. For more information visit https://workato.com or connect with us as follows: