Workfront Drives Efficiencies, Helps MetLife Cut Vendor Support Costs in Half
MetLife Simplifies and Standardizes Project Management Processes with the Workfront Solution
Oct 20, 2015, 09:00 ET
NEW YORK, Oct. 20, 2015 /PRNewswire/ -- In the insurance industry, fierce competition requires businesses to continuously adapt. MetLife, Inc. improved its application delivery process, increased project management team efficiency, and reduced system maintenance costs as a result of deploying the Workfront Enterprise Work Management solution. With Workfront, MetLife's application group is now more strategic in how it plans for and releases new products while ensuring the cost-effective upkeep of existing mission-critical systems.
"Workfront provides a whole new way of slicing and dicing data and managing your day," explained Rodney Henson, director of Salesforce.com Strategy at MetLife. "The information is 'live'—available in real time—and rolled up, giving us complete visibility. We can better respond to requests, which ends up saving time."
Prior to Workfront, MetLife project managers and the more than 10 vendor organizations supporting MetLife used spreadsheets and emails to track thousands of requests, but the process was highly inefficient and error prone. Now project managers and MetLife vendor partners rely on the information available in Workfront to gain up-to-the-minute project status. During a weekly supplier meeting, tasks are reviewed, notes are added, and information is updated within the Workfront Enterprise Work Management solution.
Workfront also helped MetLife improve vendor accountability. The insurer used Workfront's time and cost-tracking capabilities to evaluate vendor pricing against value, to better understand how its vendors were spending time on specific projects related to mission-critical system support. In one case the resulting data encouraged MetLife to negotiate with a new vendor and cut the price of the contract by more than $500,000.
Henson added, "We were spending north of a million dollars a year with a support vendor before we began tracking time and activities in the Workfront platform. After calculating actual approved hours, we were able to cut our costs in half."
Workfront makes it simple for authorized project team members—internal staff, remote employees, and vendor representatives—to view, update, and interact with real-time project data and reports. To learn more visit www.workfront.com or read the complete MetLife case study at http://www.workfront.com/resources/casestudy/metlife-case-study.
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About MetLife
MetLife, Inc. (NYSE: MET), through its subsidiaries and affiliates ("MetLife"), is one of the largest life insurance companies in the world. Founded in 1868, MetLife is a global provider of life insurance, annuities, employee benefits and asset management. Serving approximately 100 million customers, MetLife has operations in nearly 50 countries and holds leading market positions in the United States, Japan, Latin America, Asia, Europe and the Middle East. For more information, visit www.metlife.com.
About Workfront
Workfront is a cloud-based Enterprise Work Management solution that helps marketing, IT, and other enterprise teams conquer the chaos of excessive email, redundant status meetings, and disconnected tools. Unlike other tools, Workfront Enterprise Work Cloud is a centralized, easy-to-adopt solution for managing and collaborating on all types of work through the entire work lifecycle, which improves team productivity and executive visibility. Workfront is trusted by thousands of global enterprises, like Cars.com, Cisco Systems, Comcast, iProspect, Schneider Electric and Trek. To learn more, visit www.workfront.com or follow us on Twitter @Workfront_Inc.
Contact: Shelbi Gomez
shelbigomez@workfront.com
801-477-9813
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SOURCE Workfront
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