Xoom Adds Instant Mobile Reload to Latin America, Improves Convenience

Xoom Mobile Reload allows customers to instantly recharge prepaid mobile phones online from the U.S. to Telcel, Movistar, Claro, Digicel, Nextel, Tigo Phones in Latin America and the Caribbean

Jul 09, 2015, 09:15 ET from Xoom Corporation

SAN FRANCISCO, July 9, 2015 /PRNewswire/ -- Xoom Corporation (NASDAQ: XOOM), a leading digital money transfer provider, has launched Xoom Mobile Reload. The cutting-edge service allows customers to instantly send airtime credit online from the U.S. to prepaid mobile phones in 16 countries in Latin America, including Mexico, Colombia, Dominican Republic, Peru, Guatemala, El Salvador, and more.  

By adding mobile recharge, Xoom expands its offerings, enabling customers to do more for their friends and family with less hassle. Similar to money transfer and bill pay, Xoom customers can skip driving to the store and send a mobile recharge more conveniently through Xoom's mobile Xoom.com.

"Even though mobile reloads are for small amounts, they go a long way towards helping our families overseas," said Bobby Aitkenhead, Vice President of Bill Pay and Mobile Reload. "With the new Xoom Mobile Reload, senders have the opportunity to support more loved ones. They can send a traditional money transfer to their mother and send a phone top up to their sister, cousin, nephew, aunt, and friend--all with Xoom."

"Xoom.com is now a complete solution for customers who support loved ones abroad. Our customers can send money to their loved ones, conveniently pay their family's bills, and send a reload instantly to their mobile phones," added Aitkenhead. "Now there's no need to go to the store to help your family. You can do it from your smartphone, anytime."

Xoom partnered with TransferTo, a leading provider of international airtime remittance, to enable the transfer of prepaid mobile credits. With just the mobile phone number, Xoom and TransferTo's cutting-edge technology auto detects the carrier in real-time and instantly sends airtime credit to the receiving phone. More than 90 carriers are supported, and customers can choose to send online at Xoom.com. The moment airtime is credited to the account, a free in-language text message is sent to the receiver. The technology securely auto-saves the transaction information, including the mobile number, payment method, and amount sent, allowing repeat transactions to be sent with just two clicks.  

In a recent proprietary survey of Xoom customers that have sent money to Mexico and have used a reload service in the past, 54 percent add airtime credit to their loved one's mobile phone monthly or more often.  

When recharging a mobile phone with Xoom Mobile Reload, senders choose a fixed amount in local currency (roughly equal to $5 to $25 USD), and receive a fair and transparent exchange rate that is equal to Xoom's money transfer exchange rate, plus a $0.99 fee in most countries.

Xoom's customer service is available to Mobile Reload senders 24 hours a day, 365 days a year, in English and Spanish.

Customers can use Xoom to recharge mobile phones in Mexico from Telcel, Movistar, Iusacel, Nextel and Unefon; recharge mobile phones in Colombia from Claro, Movistar and Virgin; recharge mobile phones in the Dominican Republic from Claro, Viva and Tricom; recharge mobile phones in Peru from Claro and Movistar; recharge mobile phones in Guatemala from Claro, Movistar and Tigo; recharge mobile phones in El Salvador from Claro, Digicel, Movistar and Tigo.

Xoom offers mobile reload to 16 Latin American and Caribbean countries:  Bolivia, Brazil, Chile, Colombia, Costa Rica, Dominican Republic, Ecuador, El Salvador, Guatemala, Honduras, Jamaica, Nicaragua, Mexico, Panama, Peru, and Uruguay.

About Xoom

Xoom is a leading digital money transfer provider that enables consumers to send money, pay bills, and send mobile reloads for family and friends around the world in a secure, fast and cost-effective way, using their mobile phone, tablet, or computer. During the 12 months ended March 31, 2015, Xoom's more than 1.3 million active customers sent approximately $7.0 billion with Xoom. The company is headquartered in San Francisco and can be found online at www.xoom.com.

Media Contact Theresa Pasinosky, Xoom   415-660-1272 pr@xoom.com

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SOURCE Xoom Corporation