Zions Bancorporation Receives 24 Greenwich Excellence Awards For 2014 And Top Honors In Middle Market Banking

Most Greenwich Excellence Awards Ever Received By Zions

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Mar 17, 2015, 12:30 ET

SALT LAKE CITY, March 17, 2015 /PRNewswire/ -- Zions Bancorporation (NASDAQ: ZION) announced today that it has received 24 Greenwich Excellence Awards for the year ended 2014, doubling the number of awards it won in the 2013 survey. Zions received the second highest number of awards of all banks in the United States. The awards are based on more than 27,000 market research interviews with companies across the United States. Of the more than 750 banks evaluated, only 25 were cited for distinctive quality in middle market banking and 34 were given awards in small business banking.

"We are honored to have received an unprecedented number of Greenwich Excellence Awards for our company, recognizing what we believe are some of the best products and services available in the industry," said Harris H. Simmons, chairman and CEO of Zions Bancorporation. "These awards confirm that customers value the intense focus we place on building strong relationships and keeping management local and accessible in each of the markets we serve."

Zions received Greenwich Excellence Awards in the following categories:

Middle Market ($10 million to $500 million in annual sales)

Middle Market Banking

Overall Satisfaction
Likelihood to Recommend
Relationship Manager Capability
Financial Stability
Investment Banking
Western Region Overall Satisfaction

Cash Management

Overall Satisfaction
Customer Service
Accuracy of Operations
Product Capabilities
Sales Specialist Performance
Digital Experience
Western Region Overall Satisfaction

Small Business ($1 million to $10 million in annual sales)

Small Business Banking

Overall Satisfaction
Likelihood to Recommend
Relationship Manager Capability
Branch Satisfaction
Western Region Overall Satisfaction

Cash Management

Overall Satisfaction
Accuracy of Operations
Customer Service
Product Capabilities
Digital Experience
Western Region Overall Satisfaction

"In so many ways, this recognition reaffirms our commitment as a relationship bank that listens to our customers and keeps customer satisfaction as a top priority," added Zions Bancorporation President Scott McLean. "Specifically, being recognized for national distinction in 11 of 12 cash management categories is especially meaningful, as it points to the confidence that businesses have had in our affiliate banks for years. Banking middle market and small businesses has long been a priority for our affiliate banks and survey respondents are clearly recognizing that the quality and delivery of our cash management services are key to being a leading bank for this client base."

Zions Bancorporation is one of the nation's premier financial services companies, consisting of a collection of great banks in select western U.S. markets with combined total assets exceeding $55 billion. Zions operates its banking businesses under local management teams and community identities in 11 western and southwestern states: Arizona, California, Colorado, Idaho, Nevada, New Mexico, Oregon, Texas, Utah, Washington and Wyoming. The company is a national leader in Small Business Administration lending and is a consistent recipient of numerous Greenwich Excellence awards in banking. In addition, Zions is included in the S&P 500 and NASDAQ Financial 100 indices. Investor information and links to subsidiary banks can be accessed at www.zionsbancorporation.com.