SOUTHFIELD, Mich., Dec. 12, 2017 /PRNewswire/ -- 700Credit LLC, the auto industry's leader in providing credit reports, compliance solutions and prescreen products and services, today announced it has integrated its consumer pre-qualification platform, QuickQualify into the ActivEngage live chat platform.
The addition of 700Credit's QuickQualify solution into ActivEngage's chat platform will help online car shoppers navigate the purchasing journey and expedite the dealership sales process. Chat representatives can push the "Get Pre-Qualified" short form to the consumer through the chat window. The platform enhancement will help automotive businesses:
- Prompt more sales appointments
- Receive enhanced customer information including live FICO score and auto tradeline information
- Align inventory options with customer budget
- Reduce store purchase time
- Streamline paperwork in the F&I process
"Combining our QuickQualify tool with ActivEngage chat provides dealers the unique opportunity to
reach more in-market shoppers in real time wherever they are researching potential vehicles online, and drive them into the dealership to purchase," said 700Credit's Ken Hill, Managing Director. "Once a shopper is at the dealership, the buying process is more efficient thanks to the enhanced customer information we're able to deliver into the CRM."
700Credit's decision to collaborate with ActivEngage was heavily influenced by the company's new
digital communications solution, ActivOne, designed to connect online shoppers to car dealers across digital channels such as Facebook, SMS, Craigslist, and Google. Additionally, ActivEngage employs a centrally-managed chat team that averages an 80 percent chat-to-lead conversion, above industry standards.
"We motivate and prepare online shoppers to purchase at the dealership. That's why, on average, 1 out of every 5 ActivEngage conversations results in a sales appointment. By adding the QuickQualify solution, we will be able to generate more conversational value and guide online shoppers deeper down the purchasing path," said Ted Rubin, COO ActivEngage.
The new QuickQualify chat feature will be available to new and existing ActivEngage customers. To learn more about 700Credit's QuickQualify tool visit:
http://www.700credit.com/credit-report- solutions/web-based- credit-solutions/quick- qualify
700Credit is the automotive industry's leading provider of credit reports, compliance products and
prescreen services. The company's product and service offering includes credit reports, dealer-facing prescreen and consumer-facing pre-qualification platforms, OFAC compliance, Red Flag solutions, score disclosure notices, adverse action notices and more. 700Credit exists to provide its clients with the highest quality data in a compliant framework in the most time efficient manner possible. For more information about 700Credit, visit www.700credit.com.
Since 2007, ActivEngage has provided the most trusted automotive live chat software and managed chat service to automotive businesses around the world. ActivEngage employs professional Live Chat Specialists expertly trained to answer inquiries and generate additional sales and service opportunities. Additionally, with ActivEngage's innovative web-based software, dealerships can build relationships with online customers and provide concierge-level customer service. ActivEngage has ranked five times as a Top Rated Chat Product Award Winner in the DrivingSales Dealer Satisfaction Awards and is a five-time Diamond Award Winner in the Dealers' Choice Awards.
SOURCE 700Credit, LLC