CHARLOTTE, N.C., Oct. 17, 2017 /PRNewswire/ -- TRUPOINT Partners, Inc., a leading provider of analytics software and consulting, is pleased to announce that more than 97% of TRUPOINT Analytics users are happy with the compliance software, and 95% would refer it to a friend or colleague.
TRUPOINT Analytics is a web-based analysis software for banks, credit unions, mortgage companies, and auto lenders. With the data-driven insights it provides, compliance professionals can easily and efficiently analyze data for Fair Lending, HMDA, CRA, and Redlining risk.
"We've always said that if we take care of the customer, everything else takes care of itself," said Trey Sullivan, CEO & President of TRUPOINT. "We listen to our customers, build solutions designed to make their lives easier, and then listen again to ensure that we're providing real value. Our customers' feedback lets us know that we're on the right track."
In the survey, more than 65 percent of customers reported that the features and benefits of TRUPOINT Analytics kept them satisfied and prevented them from switching to a competitor.
In addition, existing TRUPOINT customers said:
- "I appreciate that TRUPOINT regularly improves its system. That makes me feel confident that as we grow and as industry expectations change, TRUPOINT will help us stay on track."
- "The expertise of your team is clear. These are people who know what they're doing, and can excel at communicating their expertise to their clients."
- "We had some areas of concern after our first reports...After talking with your people, we found that we needed to look at all of the data and determine if there were areas that may have contributed to our results. They helped us prepare for our exam."
The company is focused on customer happiness at each stage in the relationship. In fact, every TRUPOINT solution is backed by a 100% Satisfaction Guarantee. If a customer is unsatisfied with a software or service at any point, they won't pay for it - it's that simple.
So far this year, more than 83 new customers have joined the TRUPOINT family. The addition of Redlining and CRA geoanalysis to the TRUPOINT Analytics platform contributed to the growth.
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About TRUPOINT – TRUPOINT Partners is a FinTech company based in Charlotte, NC, that serves financial institutions nationwide. TRUPOINT Analytics is a powerful analysis platform that enables lenders to reduce risk, manage compliance, and grow revenue through web-based data discovery and rich insights. The TRUPOINT Analytics system helps financial institutions with Fair Lending, HMDA, CRA and Redlining compliance, M&A Analysis, Marketing, and Network Optimization.
To learn more about TRUPOINT, call 704.401.1730 or email [email protected].
SOURCE TRUPOINT Partners