MIAMI, April 30, 2013 /PRNewswire/ -- Acceller, Inc., will be attending the CS Week Conference 37 from April 29 to May 3, where they'll be involved in active exchanges on several customer service topics. CS Week is the premier utility customer service conference and they'll be presenting a wide range of topics dealing with current utility issues. Acceller is a technology and marketing partner for utilities and digital home service providers.
Acceller will be actively involved in the customer engagement discussions throughout the conference. The conference, in its 37th year, promises to discuss current, emerging and enabling processes and technology in social media, customer acquisition, and customer segmentation. CS Week sessions will also share insights on marketing and channel management, IVR, CRM, call center software, work management, document management, knowledge management and customer communications during emergencies.
"Improving the customer experience while increasing revenue for utilities through our unique partnership program is important to Acceller," said Steve McKean, Acceller CEO and Founder. "The CS Week conference allows us to learn better ways to attend to our customers, as we continue to expand our relationships with utility partners."
Acceller has developed flexible solutions for utilities looking to expand their product offerings using Acceller's technology platform. Acceller's technology allows partners to build alternative revenue streams by adding innovative products to their portfolios, as well as integrating the utility's own products into the mix. Customers of utilities that partner with Acceller are exposed to relevant products and messaging. Through relationships with many of the top digital home services providers, like Comcast, AT&T, Verizon, Time Warner Cable and Dish Network, Acceller has been able to create valuable opportunities for their major utility partners.
Attendees at the conference are encouraged to visit Acceller in booth No. 107 to learn more about Acceller's utility partnership program, or visit http://utilities.acceller.com.
Acceller is a technology and marketing partner focused on enabling consumers to live the connected life. We join forces with the nation's leading digital service providers to enrich their marketing and distribution channels. Using our technology and marketing insight, channel partners are able to enhance their value to consumers and drive incremental revenue. Our agile business model and deep relationships within the digital service industry, enables the education and empowerment of consumers through our comparison shopping and content site, Digital Landing (www.digitallanding.com )