MEDFORD, Mass., Nov. 8, 2012 /PRNewswire/ -- Michael Saxton, chief executive officer of Agero, Inc., a leading provider of roadside assistance and connected vehicle services for global automobile manufacturers and claims management services for auto insurers, today announced his decision to retire after over a decade of leading the company.
Saxton will continue with the company as a senior advisor, providing counsel and strategic input. David Ferrick, president and general manager of Agero's Automotive and Claims Management Services and a 20-year veteran of the firm, will assume Saxton's duties as CEO upon his retirement in mid-December.
Since joining the company in 1998, Saxton has overseen dramatic growth of the privately-held company, highlighted by the broad expansion of services to automobile manufacturers and insurance carriers as well as the 2008 acquisition of connected vehicle (telematics) service provider, ATX Group. He has been the driving force in the transformation of Agero into a perennial award-winner in customer service and an industry leader in innovation in safety and information services as well as the dramatically expanded capabilities in roadside assistance and claims management services. Today, Agero services are sold under some of the most prominent brand names in the automotive and automobile insurance industries.
"Mike Saxton's guidance, vision and passion have been essential factors in the growth of Agero and his continued involvement as a senior advisor to the company will be a tremendous asset in ensuring our continued growth," said Ferrick.
"I'm proud of what we have accomplished as a team over the last decade, but even prouder of how the company is positioned for the future," said Saxton. "Agero is a dynamic and innovative company, with a strong management team, a dedicated and creative team of employees, and a prestigious, visionary client base."
"We are profoundly grateful to Mike for his remarkable contributions and leadership over the past 14 years. He will surely be leaving the business on a very solid foundation, with a culture of excellence and execution. We are excited to embark on this next chapter of growth with Dave at the helm. Dave brings enormous creativity and energy, and his 20 years of experience at Agero will ensure continuity in our values and our commitment to our associates and our clients," according to a prepared statement by Sidney, Howard and Jeff Wolk, principals of The Cross Country Group, parent company of Agero.
Agero, a member of The Cross Country Group (CCG) of companies, is a leading provider of private-labeled, connected vehicle services for the automotive, insurance and aftermarket industries and is a market leader in roadside assistance and claims management. Based in Medford, Mass., the company has operations throughout North America and offices in Europe. For more information, visit www.agero.com.