Airplane Etiquette: Americans are Asked "What Would You Do?"

PLYMOUTH, Minn., June 20, 2016 /PRNewswire/ -- As summertime temperatures begin to rise, air travel passengers' patience tends to wane – which can lead to uncomfortable situations and potentially unruly behavior, particularly on extremely full flights. Recently, Travel Leaders Group – the nearly $21 billion powerhouse in the travel industry – asked Americans travelers "What would you do?" when faced with a variety of travel situations, such as: pets on planes, in-flight fights, reclining airline seats, children behaving badly on a plane, and airline passengers not using headphones when listening to music, watching movies or playing video games. The survey of 3,431 consumers across the United States was conducted by Travel Leaders Group April 4 to April 30, 2016.

"Last year, an all-time record of more than 798 million American airline passengers took to the skies. That means there are plenty of opportunities for travelers, perhaps unknowingly, to commit a gaffe – from the constant tapping on the seatback monitor to reclining so much that it's uncomfortable for the passenger behind you," explained Travel Leaders Group CEO Ninan Chacko. "Not surprisingly, a vast majority would let the flight crew handle any in-flight disagreements – and there have been a few as of late. But in many other instances, there aren't clearly defined right and wrong answers on how to handle particular situations. Patience, civility, common sense, self-awareness and courtesy toward others all contribute dramatically toward in making any travel experience better, all around."

Airplane Etiquette – In-flight Fights and Bad Behavior:

After multiple incidents of airline passengers fighting, survey participants were asked, "If you saw two airline passengers fighting, in-flight, what would you do?" and the responses included:

When asked, "If a child was behaving badly on a plane, one that was old enough to understand their actions, and the parents did nothing to correct the behavior, what would you do?" the responses were:    

Airplane Etiquette – Reclining Seats:

When asked, "If the person in the airline seat in front of you reclined their seat so much that you had difficulty lowering your tray table or perhaps were unable to open up a laptop, what would you do?" the responses were:

Conversely, when asked, "If you were trying to recline your airplane seat and you were hindered by the person behind you, in some way, what would you do?" the responses were:

Airplane Etiquette – Music and Videos:

Trying to keep occupied on flights today often includes watching videos or in-flight television or listening to music. It's not uncommon for the volume of those to be disruptive to other passengers.  When asked, "If an adult passenger seated near you on an airplane was listening to music or watching videos without using headphones, what would you do?" the responses included:  

When asked, "If a child near you was playing video games without using headphones on an airplane, what would you do?" the responses were:  

To see the survey responses to questions on pets on planes and continuously tapping the airplane seatback monitor – or to see the full news release – go here.

Through the years, Travel Leaders Group has built a reputation for gathering extensive travel trends data from its vast network of more than 40,000 travel agents and – for the eighth consecutive year – from American consumers and travelers. Travel Leaders Group also released findings from its consumer survey data on Airport security, Europe travel and the Zika virus on travel, as well as Cuba travel and "must see" destinations.

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SOURCE Travel Leaders Group

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