Altera Brings AI-Assisted Support to FPGA Customers with Tera, Powered by Vectara

Tera gives engineers instant, source-linked answers drawn from the full depth of Altera's technical knowledge

PALO ALTO, Calif., Nov. 10, 2026 /PRNewswire/ -- Vectara, the enterprise agent platform for trusted, hallucination-resistant artificial intelligence (AI), today announced that Altera® is using Vectara technology to power Tera, the AI search and chat assistant on altera.com. Tera gives engineers designing with Altera field-programmable gate arrays (FPGAs) instant, source-linked answers drawn from Altera's own technical content.

Engineers need access to a wide range of information throughout the FPGA design cycle, and that information is spread across many different resources. Tera, powered by Vectara, provides customers with a single AI search and chat experience. Engineers spend less time and effort searching and get relevant technical information along the way.

"Our customers design complex systems, and they need answers they can trust," said Bob Siller, Senior Director of Corporate Marketing at Altera. "Tera changes what FPGA customers can expect from support by helping to bring Altera technical knowledge directly into the customer experience. Tera also provides source links with its answers, so engineers can verify the information and keep designing."

A broad range of Altera technical knowledge in one conversation

Tera draws from a broad range of Altera technical resources, so engineers get answers without moving between portals and repositories. Its knowledge sources include:

• Technical documentation. Datasheets, user guides, reference manuals, and application notes across Altera FPGA families and Quartus® Prime Design Software.
• Knowledge base. Articles covering design guidance, known issues, and workarounds.
• Training. Courses and learning content for engineers building their FPGA skills.
• altera.com. Product, solution, and resource information from across Altera's website.

Key capabilities include:

• Grounded, source-linked answers. Tera answers from Altera's own content and links engineers directly to the underlying sources, so every answer can be checked.
• Technical content beyond text. Tera interprets diagrams, tables, and figures in datasheets and technical documents, not just written text.
• Access-aware by design. Visitors get answers drawn from public content, while signed-in customers get answers from the content their account permits.
• On demand. Engineers get answers when they need them, from early evaluation through design and debug.

For engineers evaluating or designing with Altera FPGAs, Tera means less time searching and more time designing. Tera is available now on altera.com.

Built on a governed AI platform

Building customer-facing AI for highly technical content takes more than connecting a chatbot to a document repository. Altera needed grounded answers, measurable accuracy, and access that respects customer entitlements. Vectara's platform delivers those capabilities in production.

"Engineers can't afford an AI that guesses," said Tallat Shafaat, co-founder and CEO of Vectara. "Altera set a high bar for what responsible, customer-facing AI should look like: grounded answers, measured accuracy. Tera shows what is possible when enterprises build on a governed AI platform rather than starting from scratch."

About Altera

Altera provides high-performance, programmable compute and connectivity solutions that enable the rapid adoption and continued advancement of transformative technologies across a wide range of advanced and AI-enabled systems. Altera is the largest pure-play FPGA provider with a full-spectrum portfolio serving applications ranging from data centers and communications networks to critical embedded systems. Learn more at Altera.com.

About Vectara

Vectara is the enterprise agent platform for building trusted, hallucination-resistant AI agents and assistants. Its retrieval-augmented generation, Hughes Hallucination Evaluation Model (HHEM) and guardian agents help regulated and technical enterprises deploy AI grounded in their own data, in SaaS, VPC or on-premises environments. Learn more at Vectara.com.

Media Contacts

Altera: Stephen Gabriel
Altera Corporation
[email protected] 

Vectara: David Ronald
650-208-3760
[email protected] 

SOURCE Vectara