American Airlines and American Eagle Extend Ticketing Deadline to Help Customers Affected by Mexicana Airlines Service Suspension

Sep 03, 2010, 17:24 ET from American Airlines

FORT WORTH, Texas, Sept. 3 /PRNewswire/ -- American Airlines and its regional affiliate, American Eagle, today announced that the deadline for the special 20 percent discount off of any published fare for customers holding tickets for confirmed bookings on cancelled Mexicana flights has been extended until Sept. 12, 2010.

Under an offer that became effective on Aug. 30, 2010, American and American Eagle will replace a customer's travel itinerary with a new confirmed ticket to their original destination or to the closest airport served by the carriers. This offer is only valid for travel between the U.S. and Mexico. Changes to the closest airport served by American or American Eagle are permitted only if American or American Eagle do not serve the original destination. Travel must occur within seven days of the original travel dates. Travel must be completed by Oct. 28, 2010.

To take advantage of this special offer, customers may call American Airlines reservations:

U.S.-based Customers

  • 1-800-433-7300 (English)
  • 1-800-633-3711 (Spanish)

Mexico-based Customers

  • 5209-1400 (Mexico City only)
  • 01-800-904-6000 (Rest of Mexico)

For more information related to how American and American Eagle are assisting customers due to flights cancelled by Mexicana Airlines, please visit

About American Airlines

American Airlines, American Eagle and AmericanConnection® serve 250 cities in 40 countries with, on average, more than 3,400 daily flights. The combined network fleet numbers more than 900 aircraft. American's award-winning website,®, provides users with easy access to check and book fares, plus personalized news, information and travel offers. American Airlines is a founding member of the oneworld® Alliance, which brings together some of the best and biggest names in the airline business, enabling them to offer their customers more services and benefits than any airline can provide on its own. Together, its members serve nearly 700 destinations in more than 130 countries and territories. American Airlines, Inc. and American Eagle Airlines, Inc. are subsidiaries of AMR Corporation. AmericanAirlines, American Eagle, AmericanConnection,, We know why you fly and AAdvantage are trademarks of American Airlines, Inc. (NYSE: AMR)

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SOURCE American Airlines