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American Airlines Invites Customers to "Travel Like A Star" With Five Star Service

American Airlines Five Star Vacation Package Sweepstakes Offers Customers the Chance to Win "Five Star Vacation"


News provided by

American Airlines

Jul 25, 2011, 10:00 ET

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FORT WORTH, Texas, July 25, 2011 /PRNewswire/ -- Beginning this month, American Airlines customers can register for a chance to win a "Five Star Vacation" through the American Airlines Five Star Vacation Package Sweepstakes. Once reserved for celebrities and VIPs traveling between New York, Los Angeles and Miami, American has expanded its Five Star Service – a personal one-on-one airport assistance program – to 11 airports so that anyone can "travel like a star" (paparazzi not included) to a total of 14 airports worldwide.

"The envy-inducing Five Star Service can make any traveler feel like a VIP," said Nancy Knipp – Managing Director of Premium Services at American Airlines. "Our Five Star Service representatives offer personalized service from curbside to boarding."

Through September 30, 2011, customers can register at www.aa.com/fivestarpromo for the chance to win a Five Star Vacation Package that includes enough AAdvantage miles for two roundtrip First Class flight awards to one of the 14 airports where American offers Five Star Service; Five Star Service for two at the airport; and a $5,000 gift card to be applied toward a five night stay at a five-star hotel, dinner at a five-star restaurant and private car service to and from the airport.

Customers who book a Five Star Service reservation or enter their information again at www.aa.com/fivestarservice before September 30 will receive a second entry for a chance to win. For complete rules go to www.aa.com/fivestarpromorules.

"The winner of our Five Star Service sweepstakes will experience firsthand the personal, one-on-one assistance that is guaranteed to help the airport experience go smoothly," said Knipp.

Designed to make traveling convenient and hassle-free, Five Star Service offers a choice of arrival, departure or connection assistance – each with personal, one-on-one assistance. From curbside to boarding and everywhere in between, American's Five Star representatives work at your request to take care of the details and make your travel more enjoyable.  Five Star Service includes access to American's Admirals Club lounge*. Personal representatives will also:

  • Coordinate with a customer's car service
  • Meet customers at curbside or arrival gate
  • Assist at check-in and with baggage
  • Expedite customers through security
  • Provide access to the Admirals Club lounge
  • Escort customers to the gate and assist with pre-boarding
  • Proactively monitor flights and, in case of delays, coordinate re-accommodation
  • Escort through Customs and Immigration for international flights**
  • Escort to baggage claim and assist with baggage***

Reservations for Five Star Service can be made by calling 877-5STAR-02 (578-2702).  Representatives are available daily between 5 a.m. and midnight Central Time.  The meet and greet service is available to customers over the age of 18 who wish to purchase Five Star Service.  Children under the age of 18 are welcome to accompany a paying Five Star adult.

Five Star Service, which includes the access to the Admirals Club lounge, costs $125 per person, $200 for two people, and $125 for each additional person. International rates are $200 for one to two people, with $125 per each additional person.  Special pricing is available for larger groups. Immediate family members under the age of 18 may accompany the paying Five Star adult at no additional charge.

For more information on Five Star Service, including airports where Five Star Service is available, visit www.aa.com/fivestarservice.

*Admirals Club lounge access will be provided where available. When an Admirals Club lounge is not available another lounge facility will be provided. **Escort through Customs and Immigration will be provided when American Airlines has access to these airport-secured areas. ***In some international locations, porter fees may be required.

ABBREVIATED RULES:

NO PURCHASE NECESSARY TO ENTER OR WIN. Void outside of the fifty (50) United States and the District of Columbia and where prohibited.  Open to legal residents of the 50 United States and the District of Columbia who are 18 years or older.  There is a limit of a total of two (2) entries per AAdvantage® number. Employees and agents of Sponsor, Administrator and affiliates, agencies, distributors, wholesalers and retailers, and members of such employees' and agents' immediate families and individuals living in the same household with such employees or agents, are not eligible to win.  Sweepstakes begins at 9:00 a.m. CDT on July 18, 2011 and all entries must be received by 11:59 a.m. CDT on September 30, 2011. Approximate retail value $15,350. Odds of winning depend on number of entries.  Void where prohibited.  Participation is subject to complete Official Rules, by which all entrants are bound, available at www.aa.com/fivestarpromorules. Entrants release all parties from all claims/liability arising from this Sweepstakes or acceptance/use of any Prize. Sponsor: American Airlines 4333 Amon Carter Blvd., Fort Worth, Texas 76155.

Copyright 2011 American Airlines, Inc.  All Rights Reserved.

About American Airlines

American Airlines, American Eagle and AmericanConnection® serve 250 cities in 50 countries with, on average, more than 3,600 daily flights. The combined network fleet numbers more than 900 aircraft. American's award-winning website, AA.com®, provides users with easy access to check and book fares, plus personalized news, information and travel offers. American Airlines fares are also available through Kayak.com and Priceline.com, as well as thousands of travel agencies worldwide. American Airlines is a founding member of the oneworld® Alliance, which brings together some of the best and biggest names in the airline business, enabling them to offer their customers more services and benefits than any airline can provide on its own. Together, its members serve approximately 900 destinations with more than 9,000 daily flights to 145 countries and territories. American Airlines, Inc. and American Eagle Airlines, Inc. are subsidiaries of AMR Corporation. AmericanAirlines, American Eagle, AmericanConnection, AA.com, We know why you fly and AAdvantage are trademarks of American Airlines, Inc. (NYSE: AMR)

Current AMR Corp. releases can be accessed on the Internet.

The address is http://www.aa.com

SOURCE American Airlines

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