INDIANAPOLIS, Oct. 1 /PRNewswire/ -- AOTMP®, a leader in fixed and wireless telecom management services for business, today named its Top 5 TEM/WMM Industry Suppliers for 2010. The vendors, which lead the Top 25 rankings in AOTMP's 2010 State of the Industry Report, exemplify the best in customer satisfaction as ranked by those who matter most—the businesses and organizations who actually use TEM (Telecom Expense Management) and WMM (Wireless Mobility Management) goods and services.
Listed in rank order, the AOTMP 2010 Top 5 TEM/WMM Industry Suppliers are:
- Mobi, an Indianapolis-based provider of online tools for managing cell phones, smart phones, wireless Internet cards and other mobile devices.
- Comview, based in Huntington Station, New York, offers an easy-to-use management reporting system for wireline and wireless applications.
- Wireless Analytics of Danvers, Massachusetts, offers wireless optimization analysis and customized, turnkey mobility management strategies.
- Wireless Watchdogs provides wireless bill management, bill optimization, reporting analysis and technical support from its headquarters in Culver City, California.
- Avalon Global Solutions, Inc., a leading provider of telecom expense management service, technology and solutions, located in Hampton, Virginia.
The 2010 State of the Industry Report, in addition to the Top 5 TEM/WMM Industry Suppliers, ranks the Top 25 TEM/WMM suppliers in enterprise satisfaction as well as AOTMP's Industry Confidence Index and a comprehensive analysis of industry trends. Input for the rankings was received from over 1,100 top executives, finance professionals and telecom operations leaders at U.S. enterprises that use TEM/WMM goods and services. All respondents were closely acquainted with their organization's TEM and WMM program. Suppliers were rated by users on a satisfaction scale of 0 to 10, with 10 indicating the highest level of satisfaction.
"The Top 5 TEM/WMM Suppliers for 2010 exemplify the attention to customer needs that enterprises seek—and all vendors would do well to follow," said Tim Lybrook, Chief Executive Officer of AOTMP. "Our research validates the accelerating pace of change in the wireless and wireline communications fields. By working closely with their customers and putting user priorities first, these five companies have set the performance standard."
To compile the Top 25 rankings, 2010 AOTMP State of the Industry Report researchers tallied over 1,100 individual responses from enterprises that use TEM/WMM goods and services. Data was obtained via a combination of Web surveys, email responses and phone interviews.
Telecom Expense Management suppliers are defined as those companies specializing in telecom sourcing, invoice processing, service ordering, inventory, reporting and analysis. Wireless Mobility Management suppliers specialize in eProcurement, asset and inventory management, expense management, help desk management, and mobile device management.
Report Now Available
Enterprises, suppliers, venture capital firms and others seeking to gain insight into rankings and reviews of specific suppliers, and to compare supplier performance as rated by enterprises and collected through the 2010 AOTMP State of the Industry Study, may call AOTMP at 800-860-8608 or fill out a contact form at http://www.aotmp.com/contact.aspx to request a comprehensive review session with AOTMP analysts.
AOTMP, headquartered in Indianapolis, IN, is the leading provider of information solutions for managing fixed and wireless telecom environments. AOTMP's proprietary certifications, benchmarks, standards and best practices deliver measurable improvement in efficiency and productivity for managing wireless, voice, and data services. From Fortune 50 companies to SMB, enterprises seeking the best return on telecom and IT services turn to AOTMP's industry research, advisory services, educational programs and performance management systems to achieve operational and financial efficiency. For more information, visit www.aotmp.com.